deletion failed, pilot not available, I can't uninstall.
I try editing deskjet 1000 Windows 8.1, so that I can reinstall it because it wasn't working properly.
When I right click the icon of the printer in PRINTERS AND DEVICES, I REMOVE FAILD, DRIVER UNAVAILABLE.
I tried with the usb cord and usb cord out and I get the same answer no matter what?
Hey @walterbutler,
Thanks for getting back to me on that.
I'm sorry to learn this method 1 and 2 that time has failed for you. The Microsoft removal tool should not ask for the number of 38 digits, so don't worry that. You could remove the printer if it had indicated in the populated list. However, the good news is, because the printer has failed to display in the list of drivers and software to uninstall your windows computer that your computer is not actually see the product installed. This could be a key to 'ghost' in your registry causing the printer display, but not really "being" there.
What I recommend is to temporarily ignore the copy of the printer which shows in the devices folder and printers and rather take the step that I provided you on "How to install" in the previous post.
Let me know if the software and drivers for your printer will allow you to install from scratch. Reinstallation can correct the "ghost" of your printer showing copy. However, if you end up with two copies of the printer, then I'll see if we can manually delete this another way.
Good luck!
Tags: HP Printers
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