Deliver the desktop print spooler.

I installed 6 Samsung SRP POS printers in 3 of my PC in the shop. Today morning I saw none of them. When I checked, the Print Spool is not started manually. Now when I start the service, it starts and I see all my printers and an error message is displayed as follows:

"Spooler subsystem App has encountered a problem and needs to close.

Now, I press the button send error report.

All my printers are still invisible.

Spoolsv.exe has generated errors and will be closed by windows.

You will need to restart the program.

Ok

I've updated my antivirus ESET NOD 32 and no virus is found.

What can be the problem.

4 PCs affected, one of them is formatted and now ok.

I don't want to format all the other 3 PCs.

Is that someone can help me?

Thank you

Santhosh S Nair

Hello Shakur,

Thanks for posting your query in Microsoft Community.

I understand you have questions while using the printer to the computer.

But I would like to know some more information on this issue to help you better.

What is the operating system that you are using?

You can follow the link below to check the same:

http://Windows.Microsoft.com/en-us/Windows/which-operating-system

In the meantime, please follow the following suggestions to solve the problem.

According to the error message that is displayed while, restart the Print Spooler Service, I suggest you follow the steps mentioned below to solve the problem.

If you use Windows 8, to open a run window (Windows Logo key + R), type cmd and press ENTER. Now, type these commands, which are capitalized for clarity:

If you use Windows 7, click Start, type cmd in the search box and press ENTER. Now, type these commands, which are capitalized for clarity:

NET STOP SPOOLER and press enter
DEL %SYSTEMROOT%\SYSTEM32\SPOOL\PRINTERS\*.* and press enter
NET START SPOOLER and press enter
EXIT and press enter

I hope this helps. Otherwise, do not hesitate to write back the required information and we will be happy to help you come.

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