Dell 922 AIO printer - printhead error

My printer has just started showing a message "print head error".  I followed the steps of power down, then remove and reinsert the cartridges, but nothing worked.  Any suggestions?

NovaScott

NovaScott,

Have you tried this...

Unplug the printer from the wall. Now remove the powerbrick for 60 seconds. This will reset the error message that gets the printer. Everything back in and power the printer on.

Open the printer and remove the black Dell series 5 ink cartridge and make sure that the tape is the cartridge, and then reinstall the cartridge back in. Now do the same for the Dell series 5 color cartridge. Now, when you close the printer, it should display an alignment page. Error messages?

Dell series 5 ink cartridges have a sensor in them and cannot be reused. Article on Dell ink cartridges filling

They can be purchased at Staples, Wal-Mart or any Dell website.

Print Cartridge black = Black (left) cartridge = color (right side)

Photo cartridge = cartridge black (left side) = color (right side)

It is also possible to get a new cartridge with a bad sensor. Please consider the place of purchase for a replacement.

Rick

Tags: Dell Peripherals

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