Dell 948 AIO communication problem since I did the restore to factory Vista settings

Several weeks ago, I did a factory restore on my Dell ispiron settings count (Vista OS).  Since that time I have a strange problem with printing.  All updates to Windows Vista was installed in the weeks since the restoration and the Vista is underway.

If I try to print from my own user log on, I get a Dell 948 communication error message advising me to unplug the usb connection or the power cord and restart.  None of this helps.  A copy of this error message can be seen here:

http://img248.imageshack.us/i/dell948communicationd.jpg/

What is strange to me is that if I log on user account of my wife on that computer I can print it from there without any difficulty.

Today, I uninstalled the Dell 948 printer driver and reinstalled but no good came of it.  I'm stuck with the same problem.

Hello

You can download and install the Patch/Update of the link below and check if it helps.
http://support.Dell.com/support/topics/global.aspx/support/DSN/document?c=us&l=en&s=Gen&docid=2AA10ED87ADC4C0EE040A68F5B285B98

Thanks and greetings
Umesh P - Microsoft technical support.

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Tags: Windows

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