Dell inspiron 14/14R Touch - backup and recovery 1.5 not updated and I have windows 8.1?

Hello

I have a laptop dell inspiron 14R/14 touch screen. I bought recently. It came with windows 8, and I have upgraded to windows 8.1. Now when I run the backup program and recovery dell he says there is a compatibility issue and I need to reinstall it. Currently, the installed version is 1.5.0.0. However some other dell sites, it is said that compatible with windows 8.1 version is like 1.6.x.x.

If I open the software and click Update, it says no updates are available. If I try to manually download the exe and run it, it says I need to uninstall the current version first. I don't want to do it and then find out that somehow, I can not install the new version...

Anyone know what is happening and how this can be fixed?

Thank you

Here are the pages showing this:

Link 1:

http://www.Dell.com/support/troubleshooting/ca/en/19/KCS/KcsArticles/ArticleView?c=us&l=en&s=DHS&docid=627550&DGC=SM&CID=266887&lid=4966974

Article ID: 627550
Publication date: 2013-10-17
ID of the journal: 39c4aa32-ce0b-4a03-88b1-d406c6cbb5c4

Link 2:

http://www.dellbackupandrecovery.com/en-us/index.html

We have identified the cause of the issue of the update and corrected.  Please try to update the program again and let me know if it works.  The update will take some time to complete, especially on Win 8.1 upgrade systems, then let it run for a while (30 minutes max).

Thank you

Tags: Dell Software

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