Dell Inspiron 15 3520 drive does not work.

Hello. I recently bought a Dell Inspiron 15 3520. It runs under 64-bit Windows 8. Everything works well except the hard drive. It opens, closes, turns on, makes noises, etc. It does everything it should, except read DVD/CD. I'll put one in and I don't know if I can hear the disc rotation or is fan of the laptop. Whatever it is, it appears in Windows Explorer. When I go into the Device Manager on the CD-ROM/DVD-ROM drives section, the only rider there is a small yellow triangle on it, and it shows the error message "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19). "I tried to uninstall reinstall the drivers and let Windows but which never works. I tried to uninstall the and clicking on 'check hardware changes' or whatever the option and a device setup prompt came, but I didn't know if it was for my wireless mouse or DVD drivers. With hindsight I should have waited until it ends instead of cancelling because I thought at the time, it was my mouse. Any help would be appreciated, thanks in advance!

UPDATE: after the countless times uninstall the drivers and using the "Scan for hardware changes" button in the 'Action' tab, it finally started working.

Tags: Dell Drives

Similar Questions

  • Help, please. Screen touch dell inspiron 5559 HID-complaint does not work.

    Screen touch dell inspiron 5559 HID-complaint does not work. I have to keep this option disabled because all of a sudden he starts to feel the uncontrollable different key. Sometimes it works fine for a day, but it continues to be. I have restored the laptop to factory settings, but it did not work.  I checked the updates of drivers, but they are none.  Please help me with this. Thank you in advance.

    How do I calibrate my touch screen

    www.dell.com/.../EN

  • Dell Inspiron N5110 CPU fan does not work

    Hello world

    I have a problem with a DELL Inspiron N5110.

    When I turn on the laptop, the fan runs for 15 seconds then it turns off by itself... but the Windows starts correctly, and other components work fine.

    I know that I can't use my laptop if the CPU fan does not work because it will overheat the cpu and the motherboard so...

    Could you please give me an advice?

    Thank you

    The fan will run at powerup self test time, and then won't turn on (or run at full speed) up to a set temperature is reached.

    Function that replaces the motherboard, check that the thermal pads have been replaced when the radiator has been removed from the system.  If this part was not replaced, the system will run very hot.

  • (Redirected) The DELL INSPIRON N5110 processor fan does not work

    Hello

    I encountered a real problem with the fan to the processor in my laptop, it does not work, and when I run the diagnostic tests, I get this:

    error code: 2000-0511

    MSG: the preocessorfan did not properly.

    have you encountered the same problem?

    What can I do in this case?

    Thanks in advance

    Best regards

    As you have a laptop, better make this laptop in the computer Forum post here:

    http://en.community.Dell.com/support-forums/laptop/default.aspx

    Bev.

  • Dell gx 620 audio driver does not work

    I clean installed windows 7 and my audio driver is not working. I tried several times to install from windows update buttocks in vain. Before clean install driver installed successfully on the same windows.

    He worked as W7 installed a generic driver to stand up and go after that you were supposed to have installed the real ones.

    There is no W7 drivers available, you can try to do a repair of W7 installation, in the hope, it will be re - install generic drivers, but I wouldn't hold my breath on this one here.
    One thing you might try use it dreaded the system restore to an earlier date than to come, if you still have such a restore point on your machine.
    See you soon,.
    Jerry
  • Dell inspiron 531 BIOS Flash does not work in Windows 7

    updated my dell for win7 64 (from vista 32) but now dell BIOS flash not work

    Tried to run in compatibility mode, but seems no good either. It only extracts has winflash.sys of the file and do nothing more than that.

    Dell does not support this model with win 7 then you are my last hope :)

    Nothing says that you need Flash/upgrade the BIOS updated? Updated your BIOS is usually not necessary unless the update fixes a problem that you are experiencing.

    JS
    http://www.PAGESTART.com

    Never be afraid to ask. This forum has some of the best people in the world to help.

  • Screen touch Dell Inspiron 13, Windows 8 does not work until afternoon every day.

    I guess that's because Windows is busy running his process of updating or defender or Dell is busy running his Backup and Recovery Tool all morning and only when these are made of their analyses, let loose the use of touch screen?  I have no problem with the touch screen at any time of the day, only four first or five hours of the computer is on.

    Computer again 2 months ago.  It worked fine until the protection software free McAfee missed and I turned on Windows Firewall.

    Hi Bill,

    Once you have validated my Windows Defender and Windows Firewall turns, I knew that they were not the problem if I'm focused on what did Dell.  I stopped the Dell service support process to run and my touch screen works. So I think it must scan every morning for a few hours and somehow stop the screen when run.  If everything works fine now.  I like to talk to you.

    Kind regards

    esmeW

  • ATI Graphics Driver does not work properly

    All of a sudden when I play my games on Facebook my computer completely freezes. Reports error saying that the ATI Graphics Driver does not work properly.
    I have checked all the updates of Windows, said that I installed all available updates. Help, please!

    Hello

    First manually check the updated drivers with ATI and ask their support and Forums on all known
    questions. Use the methods to update the following drivers.

    Download the Catalyst Drivers here
    http://game.AMD.com/us-en/drivers_catalyst.aspx

    ATI - Forums
    http://forums.AMD.com/game/categories.cfm?CATID=260&forumid=11

    ATI - Support and drivers
    http://support.AMD.com/us/pages/AMDSupportHub.aspx

    ============================================================================

    Other troubleshooting methods would include the boot minimum and others who might help determine
    the cause and eliminate problems.

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
    strange problems).

    ----------------------------------------------------

    Follow these steps:

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ==========================================

    After the foregoing:

    How to troubleshoot a problem by performing a clean boot in Windows Vista
    http://support.Microsoft.com/kb/929135
    How to troubleshoot performance issues in Windows Vista
    http://support.Microsoft.com/kb/950685

    Optimize the performance of Microsoft Windows Vista
    http://support.Microsoft.com/kb/959062
    To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
    Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
    reference (if you have a small box at the bottom left - show for all users, then check that).

    How to check and change Vista startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    A quick check to see that load method 2 is - using MSCONFIG then put a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help you:

    Process Explorer - free - find out which files, key of registry and other objects processes have opened.
    What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
    each process.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

    Autoruns - free - see what programs are configured to start automatically when you start your system
    and you log in. Autoruns also shows you the full list of registry and file locations where applications can
    Configure auto-start settings.
    http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
    Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

    There are many excellent free tools from Sysinternals
    http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

    -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
    When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
    Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
    a program that runs in your Windows startup.
    http://www.NirSoft.NET/utils/what_run_in_startup.html

    There are many excellent free tools to NirSoft
    http://www.NirSoft.NET/utils/index.html

    Window Watcher - free - do you know what is running on your computer? Maybe not. The window
    Watcher says it all, reporting of any window created by running programs, if the window
    is visible or not.
    http://www.KarenWare.com/PowerTools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.KarenWare.com/

    ===========================================

    Vista and Windows 7 updated drivers love then here's how update the most important.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    ===========================================

    Refer to these discussions because many more excellent advice however don't forget to check your antivirus
    programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
    first.

    Problems with the overall speed of the system and performance
    http://support.Microsoft.com/GP/slow_windows_performance/en-us

    Performance and Maintenance Tips
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

    Explorer Windows stopped working
    http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

    Hope these helps.

  • CD-ROM/DVD-ROM drive does not work. Device Manager indicates problem and there is no volume listed on the Volumes, how to fix tab?

    Description of the drive is HL-DT-STDVD +-RW GSA - T11N ATA Device Properties. Verified drivers and they are up to date.  Under device status "this device cannot start. (Code 10) clicked on search the Solutions, but no solutions are shown.  Have trouble with the DVD because I had the computer and have had several conversations with Dell but I think that my extended warranty just expired.

    Hello

    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
    http://support.Microsoft.com/kb/943104/

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

  • Re: Satellite A65-S1067 - display driver does not work

    As stated in my title, the display (ATI Radeon 7000 IGP) on my Toshiba laptop driver does not work and has not worked for quite a while.

    Whenever I try to play a game that is to install a game (like World of Warcraft or Civilization III) it does not work because it says that my display driver does not work.

    Can someone help me with this?

    Hello!

    You use the factory settings on your laptop computer or you have installed your own version of Windows?
    And have you tried to update the driver? I put t know what OS you use, but the Toshiba site, you can search for a new driver.
    http://www.CSD.Toshiba.com

    And have you tried to update the version of DirectX? You can find on the Microsoft Web site.

    Sorry, but at the moment I can t tell more.

    Good bye

  • Satellite P200 accidents + message: graphic card driver does not work properly

    Hello

    hope that this issue has not been covered before, but I've owned a Satellite P200 for 3 years now, and this week, it crashes all the time.

    When it started going down he gave me a few messages in the sense of "your graphics card/driver does not work properly and windows will be arrested to avoid damage.

    It has progressed to the point where now when I turn it on, I have vertical lines running down the screen and the screen flashes on and outside. Within 20 seconds, it restores the BSOD - 'there was a problem and windows will be arrested. Error Page_Fault_In_Non_Paged_Area"then stops.

    I ran a system restore but the problem remains.

    I have a feeling that my graphics card is toast. Is this good? Are there any other options to try? Thanks in advance for any answers.

    Matt

    Hello

    Sounds like the GPU problem.
    But try the graphics card driver update.
    Use the most recent driver for your graphics card.

    In addition, clean the fans of portable computers.
    Dust and debris could prevent the cooling fans to turn with the best speed and this could lead to a higher temperature which would lead to overheating.
    Use a jet of compressed air. I also use it and it helps to get rid of dust and debris.

    If this is not enough, then a problem of graphics chip would be possible.

  • External Combo CD-RW/DVD-ROM drive does not work with USB 1.1

    Hello world

    I have a problem with the PA3352E - 2 CD 2 CD-RW/DVD COMBO USB 2.0. A colleague is owner of this car and use it on a NB DellC610 with Windows XP on it. The problem is that the drive does not work with this type of nb (with a NB from Fujitsu-Siemens newest there no problems); There is always an error message about "surge." I think it has to do with the USB 1.1 because the player seems to be built for USB2.0. Is it possible to use this drive correctly with usb1.1 (ok, the flow is low, but more important is it works in general)? Unfortunately his nb will not work with USB 2.0...

    Thank you very much in advance.

    Kind regards
    Steffen Rieger

    Hello

    AFAIK this external must have a power adapter. You use it too? I'm not 100% sure, but there are difference how much power Gets the USB slot. Toshiba notebooks is around 500 my and some producers another laptops send between 300 and 500 my. The external device requires approximately 700 my.

  • CD/DVD drive does not work after 8 Win instalation

    Since a month since I've updated my windows in windows 8, everything works fine but the DVD - RW.

    When I put the blank cd and try to open it, it gives me error when opening by saying:
    "windows could not complete the format".

    Who's a software or a hardware problem?

    waiting for help!

    This means that your CD/DVD drive no longer works and is not recognized by the system?

    If Yes, then I would recommend checking this Toshiba document that I found on the portal of the knowledge base site:

    + Why my CD/DVD drive does not work after upgrade to Windows 8? +
    http://APS2.toshiba-tro.de/KB0/FAQ2B03F10002R01.htm

    You must uninstall the programs from Toshiba:
    TOSHIBA Recovery Media Creator
    TOSHIBA Disc Creator

  • Satellite 2430: CD/DVD drive does not work - i/o error

    Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
    F:\ is not accessible.
    The request could not be performed because of an i/o error.

    I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!

    Begging you a lot
    Michael Borger

    In my view BIOS update will not change.
    I assume that the reader has worked in the past with the same BIOS version
    It is a drive hardware problem or some registry keys are corrupt.

    I think that it s a hardware malfunction may be a matter of lenses.
    But try this;
    Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.

    Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
    The firmware should again loads.

    But if these procedures help t, I don t see it differently as for replace the drive

  • Satellite Pro A120: DVD/CD-RW drive does not work

    Hello: the dvd/CD-RW drive does not work. apparently it has been disabled somehow! Any ideas on how I can turn it back on?

    Have you tried the Device Manager and it says it works normally!

    Any ideas please?

    Thanks :)

    > apparently it has been disabled somehow
    I put t think that the disc has been disabled!

    How someone or something should turn off the drive? You have disabled the drive? I don't think so!

    You said that the drive appears in Device Manager. So I guess that the drive is enabled and is recognized by the OS.
    You are getting error messages or what's wrong?

    Perhaps the reader can read or burn CDs or DVDs.
    This happens if the lens of the drive cannot calibrate properly and can not handle the inserted media.

    Maybe the replacement drive is required!

Maybe you are looking for