DELL Inspiron N5110 does not stop and does not wake from sleep

Hello.

I have Dell Inspiron N5110, who cannot stop it in Windows 7 or Ubuntu Linux. Specifically, I started Ubuntu Live from CD to eliminate the possibility that the problem is in Windows 7. Stop in Ubuntu does not work either. This proves that the reason for not an application in Windows that remains suspended and does not allow the laptop to close.

The laptop computer may not wake after sleep or either Hibernate.

I tried all the solutions that advised you to all the other people in the forum who have the same problem.

1. the laptop cannot stop mode safe either.

2 may not stop even after clean boot Mode - all services disabled and all package disabled Startups.

3. I haven't tried to change the Power Options Advanced "Allow hybrid sleep" - both WE "On AC Power" and "Battery operated" - no change.

4. I tried to install the latest NVIDIA video drivers. This did not help either.

5 running only on battery change nothing - not cannot always stop.

6 race only on AC adapter without battery - still cannot stop.

7. I tried to remove the AC adapter and the battery, and now the POWER button for 30 seconds to RESET the phone - did not work.

ATTENTION: I have read your forums all day and has seen at least 10-15 reports on the same problem, and not a single case fixed.

8. This is why I have not tried Flash the BIOS with the latest version - I have read other people who have tried and it didn't work either.

9. I loaded the BIOS default settings (F9) - stop still can't.

NOTE: Change something in the BIOS and getting out once caused the laptop to freeze and I had to power off by holding button for a longer time.

10. I ran DELL Diagnostics menu Boot (F12 at startup) - no error found.

11. I couldn't find IEEE 1394 adapter in Device Manager to change the power management settings.

In fact, none of the suggestions that you can give to change something in Windows is logical because I already mentioned that stop in Ubuntu does not work or the other.

The question seems to be either in BIOS or a hardware problem. But which component? This is the CD/DVD drive?

It is a new laptop.

Please advice how to proceed. If you know which component fails please tell me.

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Remove the keyboard and palmrest (dell guide shows you how) and you should see a small button battery. Remove it at least 10 seconds, then put back. Enter the BIOS and make sure that there is nothing weird was changed. It should work fine now. I had this work in Ubuntu 12.04 these last days with no problems.

Tags: Dell Laptop

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