Dell Latitude 10 + 8.1 Windows Pro + Docking Station = not in position to use the LAN connection?
I have a dell Latitude 10 that I had just upgraded to Windows Pro 8.1, everything seems to work fine except for the LAN on the docking port, I tried all the old and latest versions of the drivers 7500LANUSB out there with no success to get it to work properly. All the other ports in the station properly. I also tried with another Dell Latitude 10 w\ Windows 8 and works very well. Also with another Tablet that has Windows 8.1 with the same result as the first with not able to use the connection to the LAN on the dock. PLEASE HELP ME! I have 93 of these devices that we will upgrade to Win 8.1 via WDS, but it can't happen until this is resolved.
I confirmed that a tablet of 10 Latitude running Windows 8.1 is able to connect to a wired LAN docked. I was able to get a valid IP address with the unit that I was testing.
Have a look in Device Manager and make sure that your driver LAN7500 looks like this:
You may completely uninstall and then reinstall the driver of LAN7500 of time management devices and programs and features.
You can download the current version of the LAN7500 here:
http://www.Dell.com/support/drivers/us/en/04/product/Latitude-10-Tablet
the name of the file is LAN7500_Win8_A04_Setup - R84GF_ZPE.exe and it will run on Windows 8 and Windows 8.1
Please let us know if the problem persists.
Tags: Dell Devices
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