DesignJet 5500: hurt large print PDF file
I try to print a large PDF file to my 5500 and I'm getting "out of memory" and the error messages "lost data". I tried to use the cable parallel and through the network interface. I don't know how to check, but I guess that the printer has the amount of memory that was the standard when the printer was new. Problems of memory seem to be linked to the memory of the printer, because the computer has a lot of memory.
I have a RIP Fiery X 2 - CP, but I've never used. Do I have to use some sort of RIP to the buffer or coil (whatever it's called) between the computer and the printer memory?
I tried to print a picture 63 "long that is 30" wide, the printer will print the entire length but only approximately 12 "wide.
Let me know if you have any questions.
Hello
You can find the firmware on the following link
The 5500 doesn't have an EEROM reset like the T795.
If you install the driver HPGL2, go to printing preferences > Services > troubleshooting Menu > compatibility with app 19 bits, use send as Bitmap.
Issue.
On what application the PDF has been created?
Tags: HP Printers
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Hello @pamhans, greetings!
Welcome to the HP Forum! It is a wonderful location to converse with the community, get help and advice.
I understand that you are having problems when printing an image in PDF format. I would like to help with that.
First of all, I would like to know the app that you use to open / print PDF files. You use "Adobe reader" or another application?
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If you already use Adobe reader software, follow the steps below:
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2. install the last update:
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See you soon
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