DesignJet z6200 - FILE FORMAT not supported
Hello forum,.
Our company just got a brand new z6200. When I try to send a job from my Mac desktop, it grubles a second, then says error 60:01 - unsupported file format. Tried to print documents, PDF, JPEG, PNG files word, always the same thing.
Hooked to a laptop running windows 7 and it printed fine. I updated the firm ware and installed the driver from the HP website. I have a hooked so z3100 and there is no problem. I'm on Mac OS X 10.6.8
Any suggestions on what to do? We need this printer to work from my Mac desktop. The customer service was ABSOLUTELY no help.
Thank you!
In order to print from a MAC, you need to purchase a kit of post script which then makes compatible MAC, its basic model that it will print through via web services or windows work stations. The post script kit usually is an upgrade of the chip or a software kit which is delivered on a usb key. If you go to the HP website and searching info for the Z6200 and optional upgrades/accessories can explain better. The lower end HP printers are purchased as a post script or not as vs T790ps T790. The higher end models are not separated from the printers, but to buy the kits to transform it into a model of post script.
Tags: HP Printers
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http://support.Microsoft.com/kb/316992
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