DeskJet 15 10: Hp Deskjet 1510

Hi, I have a deskjet 1510, an i just installed it on a windows 8, it prints very well and I can share print with it, but for some reason, it is not the scanner.

Tried the Hp doctor software, it stucks looking for driver.

I reinstalled, updated the software of the web and checked the scaner driver, all very well and still cannot scan.

I tried to manually install the scaner driver via the cd supplied with the printer.

Any one with any solution.

Sorry for the English not my main language.

Hey @ShaQ90 ,

So, my name is Zac and I'll be your 1 to 1 Support HP's Agent today! In response to your apology for your English. It's very good, and you should be proud, you can write the language well it is didn't not your native language, good job!

I see you are having some difficulty in scanning with your DeskJet 1510 even after execution of printing HP and doctor Scan. Fortunately, I have something in my bag to get this figured out, most likely. Please follow these steps in this order;

#1 step: run the Microsoft Fix It Uninstaller tool. This will tear all the software that you choose to delete it completely from your system. You are eager to look for something in the sense of "DeskJet" 1510. Click on an delete it entirely. The link for MS-Fix - It is http://support.microsoft.com/mats/program_install_and_uninstall

Step 2: run "CCleaner" tool to clear all your junk registry files to make sure that nothing is in the way of software doing its business. To download CCleaner, go to https://www.piriform.com/CCLEANER. Scan and clean.

Step #3: clear your temporary files folder. Press and hold 'Windows' on your keyboard and press the 'R' on your keyboard. The "Run" dialog box will go up. Type %temp%, and then press 'Enter' on your keyboard. A screen titled 'temp '. To select and remove all temporary files press 'CTRL' on your keyboard and press "A". It should select all files. As soon as they are all chosen press "delete" on your keyboard. If you get a 'file is in use and cannot be deleted' or any other annoying warning "you can't delete this file" just click, jump and move. Once they are all gone, close the window.

Step 4: now allows you to do a clean boot reboot. This will stop parasitic programs get in the way after starting up. There is a drop-down list at the top of this document choose Windows 7. Here is the link https://support.microsoft.com/kb/929135/.

Step #5: after doing all the steps above we get there, reinstall it. The be and end all. The last hour... I guess that you are fully aware of how to do a reinstall but it's my job so, hp.com > drivers and downloads > follow the instructions on the screen.

I would like to how it goes and have a wonderful new year!

Tags: HP Printers

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