DeskJet 2640:2640

I just replaced a printer canon with a HP Deskjet 2645.  I am trying to print a Word document (Microsoft Word 2007) and a part of the document on the right side and bottom is missing when I print.  The full document is exposed on the audit of a preview before printing.  Any help will be appreciated. (The print very well on the canon).

Hi @umber,

Thank you for visiting the Forums from the HP Support! I see that you are facing some problems of quality printing on your HP Deskjet 2640, when printing from Microsoft Word 2007 a part of the document on the right side and the bottom are missing.

1 is from Microsoft Word, you see the question?

2 are you able to make a copy of the façade, or missing some of the document as well?

If you can make a successful copy, please click the link below to start troubleshooting:

Troubleshoot print quality for the HP Deskjet Ink Advantage 2640

You are now able to print from Microsoft word with no problems? If you still have questions, take a look here, I was able to find this document on the Microsoft Support pages that you may find useful:

borders may be displayed or printed incorrectly in Word 2007

&

The bottom of my pages do not print

Let me know the results, I'll watch for your reply.

Thank you

Tags: HP Printers

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