DeskJet 3050 a / 3056A "Please upgrade product.

There is currently a problem with the Deskjet 3050 printer has or 3056A where it asks you to put to level the product activation of web services. This problem started recently intervened and is being at the same time as the Black Friday sales.

Currently, HP seeks to the problem to be solved, but at the moment there is no ETA on the fix. Meanwhile all the other functions of the printer works perfectly.

You beat me to it Ran - D. The issue should be resolved on the side Server now, and anyone having this problem should now be able to have full access to the site, including the addition of the printer and personalization of email. I hope this solved quickly enough for those who have the problem, and he did not cause too many problems.

Tags: HP Printers

Similar Questions

  • I need help setting up eprint on my deskjet 3050 j611

    I have a hp deskjet 3050 j611 and I connected it to my network and can print wireless. When I try to install the eprint it tells me to press the eprint to the printer, and when I do it takes me through the acceptance of the agreements and the automatic update. Then he told me to upgrade to product, I searched for this but found nothing of use, can someone help me?

    Please refer to this topic:

    http://h30434.www3.HP.com/T5/eprint-print-apps-mobile/DeskJet-3050A-3056A-quot-Please-upgrade-product-quot/TD-p/2189269

  • Cannot get deskjet 3050 has in a j611 series print

    my printer does not print

    Hello

    Thanks for posting the question on Microsoft community forums. Looks like you can not print using HP Deskjet 3050 has.  Please answer a few questions to refine the question.

    1. do you get an error message?

    2. are you aware of changes to the computer before the show?

    3. what happens when you try to print?

    I suggest you perform the steps described in the article:

    Solve printer problems
    http://Windows.Microsoft.com/en-in/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Hope this information helps. Please reply with the status so that we can help you.

  • DeskJet 3050 J610a: We could not retrieve the list of drivers for your product (3050 J610a)

    I have the HP Deskjet 3050 J610a. Printer worked fine on my machine Win 8.1. Just got reimagee to the same machine (Win 8.1) and had to reload my drivers for the printer. Site displays the following message when I select 3050 J610a with Windows OS. I can't add the printer to the computer as pilot given result is not available... was here last year.

    Anyone has a suggestion. My other computer on Win 10 works and driver is available.

    We were able to retrieve the list of drivers for your product.  Please select the desired operating system and select "Update" for a new attempt

    Hello

    It is still there:

    http://ftp.HP.com/pub/softlib/software12/COL34584/al-109394-3/DJ3050_J610_1315-1.exe

    A quick victory is first install it on your computer. Please download and install on your machine.

    Kind regards.

  • I have HP Deskjet 3050 a all-in-One Printer - J611g and need help with printing, please?

    I just bought the HP Deskjet 3050 all-in-one printer-J611g a. The manual has shown to do the printer double-sided printing odd pages then only print even pages only, and it works very well for one page on one side of the sheet. However, when I want to print two pages on one side of the paper and another of two pages on another aspect of the sheet, print the odd pages or even pages only just does not work! Ditto to print more than one PowerPoint presentation on one side of the page, if I click on print the odd pages only, then the printer will display the odd number of powerpoint slide instead of print odd number. I used to have another printer HP Officejet and never had any problems with two-sided printing. This printer comes with the function double-sided printeing at all?  If so, how can I do duplex printing?

    Thank you very much!

    This is a limitation of the software that you use and how the HP printers recognize the incoming files. When compress you multiple pages on a single "page" this page is actually two pages, with even and odd numbers. It is therefore difficult for the software to determine the page numbers 'odd' and 'even' when printing, because it is no longer applicable to the relevant pages, but the format in which they are being printed.

    I hope this information is useful!

  • install deskjet 3050 without cd

    I can't find my CD to install my deskjet 3050 what can I do to install it without?

    Here is the link to download the star driver full compatible with Windows 7 for HP Deskjet 3050 all-in-One Printer:

    http://ftp.HP.com/pub/softlib/software12/COL34584/al-85606-3/DJ3050_J610_231.exe

    If you want to install it on any other operating system, please see the following link and select the appropriate operating system:

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4062 & LC = on & CC = US & DLC = in & sw_lang = & Product = 4066452 #n187

  • HP Deskjet 3050 a J611: Driver not recognized HP 3050 has J611

    I recently got a printer HP Deskjet 3050 a J611.  I get an error message saying driver is not updated.  I downloaded the driver (not sure if it was good because there is a choice of 3) (J611a, J611b and J611g).  I tried again and it still does not.  The HP troubleshooting page recognizes the printer is connected, but it won't work.

    Please help to get very frustrated.

    Thank you

    @Captainyaya,.

    Please follow the steps below:

    1. disconnect the USB.

    2. remove the HP 3050 a DJ software go to uninstall from the control panel of your computers an option of the program.

    3. restart the computer.

    4. make sure that all the software DJ 3050 has disappeared from the list programs, but also your HP folder listed under all programs in your Start Menu.

    5. now, go ahead and download the software and drivers for your 3050 a DJ (DO NOT connect USB until the software prompts you to):

    HP Deskjet full feature software and drivers

    6. go ahead and print a test page.

    7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

    Please let me know if it was successful! I'll watch for your reply.

    Thank you

  • ePrint does not print the deskjet 3050 a spare

    I have deskjet 3050 a and unable to print attachments. text is ok but no pdf, excel, photos etc after research I know that the pdf files is not oversized.help please

    Hi there, if you try to print from a laptop to the printer you need not send attachments e-mail to the e-mail address of printers, you can simply print via regular HP printer software driver. DJ 3050 has installed on the laptop? If not, here is a link to where you can download Windows 8 driver for your system, simply select the correct option (32 or 64 bit) for your operating system http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=5061092&

    If you want to be able to print from the laptop to the printer when the devices are not on the same network or if you do not want to install the product software, you have the option to install the software driver ePrint. This will allow you to print files from applications on your laptop (Adobe, MS Office, etc.) to your printer ePrint enabled even when they are on different networks. See this link for more information and a download link

    http://h20331.www2.HP.com/hpsub/us/en/eprint/overview.html

    Hope this information helps.

    Best

  • New Deskjet 3050 J611 has no scan on iMac OS x 10.6.8 + utility HP do not open

    Hello - until I posted this I spend some time looking around and follows that some advice given here. It did not solve my problem. I bought a new Deskjet 3050 a yesterday.  Installation and wireless, the installation program has worked well.  I can print.  I can't scan - not with my iMac scan programs, nor with the HP scanning program.  I used the latest drivers I think. I first installed from the CD and then downloaded the drivers iMac OS X 10.6 from this site and re-installed.  I restarted iMac. Printer power switch.  I can't even scan.  Scanner programs don't seem to be able to establish a connection with the printer.  When I press on the analysis on the printer menu screen I get a msg saying there is no connected computer.

    More I can not open the HP program utility - "certain elements are missing," said the error message (even afetr two ire - install).

    All tips & tricks to fix this I would be grateful.  Thank you in advance.

    Joel

    Hello

    In reading your comments, you did not updated the latest driver by Apple Software Update, it could strongly affect the digitization of the Mac:

    Click the Apple icon, and then click software update.

    Make sure to install any update HP available, then check any change during the scan or at the launch of the HP utility.

    If the same question is not change, follow the steps below to completely remove and reinstall the software.

    Step 1: Uninstall the HP software by using the functionality of the scrubber:

    * Please note that the following steps will delete all HP software installed.

    1. click on menu go (click the desktop, then watch the menu in the bar at the top of the page)
    2. Select Applications
    3 select the Hewlett-Packard folder
    4. double-click on uninstall HP application
    5 follow the uninstall to prompt to select a device to uninstall
    6. press and hold Ctrl + Alt + Cmd keys on the keyboard at the same time as you click on uninstall
    7 approve any prompt to uninstall all HP software.

    Second step: reset the printing system:

    * Be aware that reset the printer system will eliminate any existing queue and reset all custom settings driver.

    Click on the Apple menu and then click on System Preferences.
    Select print & fax.
    Right click (or Ctrl + click) your product with the Printers list in the left panel and then click on reset printing system.
    Click OK to confirm the reset.
    Type your user name and password.
    Click OK. The printing system resets.

    Step 3: Repair disk permissions:

    1. open the Applications folder.
    2. go to the Utilities folder.
    3. double-click on disk utility.
    4 Select the hard disk that contains the boot volume.
    5. go to the first aid tab and select Repair disk permissions.
    Note: This process may take several minutes depending on the Mac and the amount of the permissions that need to be repaired. The journal of the progress will tell you when the process is complete.

    Step 4: reinstall the latest version of the software below:

    http://FTP.HP.com/pub/softlib/software12/COL37730/Al-93167-1/DeskJet-3050A-J611-series_v12.7.0.dmg

    Step 5: install the latest update of HP:

    Click the Apple icon, and then click software update.

    Make sure to install any update HP available

    Please let me know of any changes,

    Shlomi

  • Why my Mac under Lion does not detect my HP Deskjet 3050?

    Product: HP Deskjet 3050 CH376

    I got my printer works perfectly for like a year on my Mac, which runs on Lion.

    I never even had to use the CD or anything like that. So the other day I tried to set up wireless.

    I put the CD in and it said that the CD was outdated for my operating system, and that I should install the latest version of the software.

    I installed the drivers and software current, but then my computer could not detect even my printer, even through the USB connection.

    I uninstalled the software and then reinstalled.

    It seems fitting that my Mac cannot detect my printer.

    Help, please

    OK, more ideas:

    1. connect your printer directly to your Mac, not to a USB hub.

    2. check if your Mac sees the material:

    -go to the Apple menu, hold down the Option key, and then choose system information

    -Click on USB on the left side.

    -Is it your printer appear as being recognized by the hardware?

  • HP Deskjet 3050 a: problems scanning

    Hello

    I have a printer HP Deskjet 3050 has.

    I had problems with the scanner immediately: everything that I get from the scan are only black vertical lines in the document. There is no way to make it work. In addition, sometimes it works and sometimes not.
    I have the same problem on Windows Vista, 7 and 8.

    Is there a solution?

    Thank you. (Sorry for my English)

    Hello-

    If the problem persist at this stage, so I recommend doing a factory reset for this product.  I have information about this reset and it will send you a private message.  Please check your Inbox for messages.  Before you perform these steps, please read Bob_Headrick wire on the printer reset, found here

  • DeskJet 3050 all-in-in-one J610a: Deskjet 3050 J610a cannot install scanner

    1. I tried to install the printer software for the Deskjet 3050 all-in-in-one J610a on a Dell E6530 with Microsoft Windows 7 Professional computer.

    2. but everything he tried guard fails with the message "installation Failed - the software for your printer cannot be installed."

    3. When you click on the ' details button it shows
    "Setup error. Install the Windows service could not be accessed. This can occur if you are running Windows in safe mode or if Windows install is not properly installed. Contact your support team.

    4. you will then have a solution. He then puts a document "default installation HP - 1601 MSI' on your desktop."
    a. He then opened Windows services to check if the Windows service install is running? Yes it's on my system.
    If I reinstall the same mistakes, as shown in the 2. and 3.

    5. I tried to replace the Windows Installer by running the commands ' msiexec.exe / uninstall ' and "msiexec.exe/regserver" (also tried in safe mode) for both 32-bit and 64-bit versions. Then by restarting. But making the same mistakes as in 2. and 3.

    6. I tried the installation CD and the last Installer downloaded DJ3050_J610_1315 - 1.exe from the Hewlett-Packard Web site. But making the same mistakes as in 2. and 3.

    7. I tried to run Microsoft Fix - it version 50809 who had another option to try. If you run it, it says 'creation creating a restore point, please wait... '. ». After a wait, he says "this Microsoft Fix - it impossible to deal with".

    I tried another more recent version of Microsoft Fix - it (downloaded from the Internet):
    MicrosoftFixit.ProgramInstallUninstall.Run.exe
    Running to check installation problems showed a list of programs to check installation problems.
    But it did not show the installation of HP DJ3050_J610_1315 - 1.exe file or similar in the list it could
    not be fixed.
    If you choose "not listed" then it shows "we have not identified any problems and that's why no fixes have been applied.

    8. If I run the files D3050x64.msi and D3050x32.msi from the CD (using Microsoft Windows install) it also fails with the error, as in 2. and 3.

    9. If I install ' HPSupportSolutionsFramework - 12.3.11.29.exe' it installs, but does nothing. It's probably not running and no instructions on how to do work.
    Update: it is actually a service running in the Microsoft Windows services such as 'HPSupportSolutionsFrameworkService '.
    The executable file is located in C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\HPSupportSolutionsFrameworkService.exe
    This service runs, but does not seem to be enabled.
    It adds a controller service background that adjusts automatically to
    run. Delay the start of this service is possible thanks to the function
    Manager. A scheduled task is added to the Windows Task Scheduler in order
    to start the program at various times demand (variable hours of work
    Depending on the version). The software is designed to connect to the
    Internet and adds exceptions to Windows Firewall to do this
    undisturbed.
    Scheduled task
    hpsupportsolutionsframeworkservice.exe is intended as a task with the class '{98FA553D-D703-4E16-9884-F328AC21770F}' (works on registration).
    Service
    hpsupportsolutionsframeworkservice.exe runs as a service named "HP Support Solutions Framework Service" (HPSupportSolutionsFrameworkService) "this service allows the detection of HP products and allows the identification of support solutions for detected products.".
    Boot file (user run once)
    hpdia.exe is loaded only once in the registry of user (HKCU) current as a name of boot file "HP download and install wizard" that charge as "C:\Program Files (x 86) \Hewlett-Packard\HP Support Solutions\Modules\HPDIA.exe" / reboot.
    Windows Firewall enabled program
    hpdevicedetection3.exe is added as a firewall exception for "C:\Program Files (x 86) \Hewlett-Packard\HP.
    Check "Windows Task Manager" for example by running the command line
    Schtasks.exe
    or to run GUI
    Start taskschd.msc
    did not show anything about this service I can say.

    10. by using a troubleshooting earlier, I managed to install * only the printer *. But the * scan * can not be installed.

    See:
    https://community.Spiceworks.com/topic/443342-Windows-7-PC-keeps-trying-to-install-WSD-print-device?...

    1 - run
    rundll32 printui.dll/s/T2
    (this from the cmd.exe command line)
    2 - I couldn't find the 3050 in the list of default constructors (for example, "HP")
    3. - click on the button ' Add... »
    4 - click on the button "next".
    5 - automatically activated for example is 'x 64' '.
    6 - click the button "next".
    7 - click on the 'Have Disk' button... »
    8 - fill the printer Hewlett-Packard CD-ROM drive letter that
    should be in your computer
    For example
    D:
    9 - who will install the printer driver 3050 J610 and display it in the list
    10. - click on the 'Start' button of Microsoft Windows
    11. - Select from the list of "devices and printers".
    12 - if the printer 3050 J610 appears, right-click on it and select
    "Troubleshoot", if not right click, "Add a printer", make sure that
    your printer is on, and then select the printer 3050 and let
    It installs.
    13 - run the first fix to get the printer driver
    14 - run the second fix to make the printer the default printer
    15. - successful on Microsoft Windows 7 Professional execution

    (11 for example if I run the program "HP print and scan doctor program" to troubelshoot (= HPPSdr.exe) it is said that the ' HP445411 (HP Deskjet 3050 J610 series - network 192.168.1.49) - installed). It is said that the full product is not installed, then begins to download. But the executable that it downloads the same DJ3050_610_1315 - 1.exe as downloaded on HP website. So to make the same mistakes as in 2. and 3.

    12 Note: I basically never have no problem with installation on this computer. Only this printer HP 3050 J610a software does not always install.

    13 - tried to run pnutil.exe

    Because I managed to install the * printer driver (but not the * scanner driver) using the command
    rundll32 printui.dll/s/T2
    I was looking for a similar solution method for the scanner.
    So tried for example
    RUNDLL32. EXE, SETUPAPI. DLL, InstallHinfSection DefaultInstall 132 HPScanMiniDrv_DJ3050_J610. INF
    but which failed with the error "failed to install".
    Also tried to navigate this HPScanMiniDrv_DJ3050_J610 file in Windows Explorer. INF
    then right click on the file name and select 'install' in the list, but that showed a dialog box
    "Install error - the INF file selected does not support this method of installation".
    Then I found this link:
    https://social.msdn.Microsoft.com/forums/Windowsdesktop/en-us/60f4b917-93c9-400A-B91A-15375a8793bf/i...
    who suggested using the Microsoft «pnputil.exe» program
    After inserting the installation CD original HP located in D:
    and it points to the file ' HPScanMiniDrv_DJ3050_J610. INF'
    which is present by default on this HP CD,
    and by running this command:
    --- cut here: begin --------------------------------------------------
    d:\ Tuesday, May 30, 16 16:32:33 > pnputil
    Microsoft PnP utility
    Use:
    ------
    PnPUtil.exe [f |-i] [-? |-| d |-e]
    Examples:
    PnPUtil.exe - an a:\usbcam\USBCAM. INF-> Add package specified by INF USBCAM.INF.
    PnPUtil.exe - a:\drivers\*.inf-> c add all packages in c:\drivers\
    PnPUtil.exe-i - one a:\usbcam\USBCAM. INF-> Add and install the driver package
    PnPUtil.exe EI-> list all packages 3rd party
    PnPUtil.exe d oem0.inf-> delete package oem0.inf
    PnPUtil.exe f d oem0.inf-> Force delete package oem0.inf
    PnPUtil.exe -? -> This form to use

    So I ran this command:

    d:\ Tuesday, May 30, 16 16:33:39 > pnputil-i - one HPScanMiniDrv_DJ3050_J610. INF
    Microsoft PnP utility
    Processing inf: HPScanMiniDrv_DJ3050_J610. INF
    The driver installed on a device on the system.
    Successfully added driver package.
    Published name: oem115.inf
    Total attempted: 1
    Number was imported successfully: 1
    --- cut here: end ----------------------------------------------------

    The disk check showed the file "oem115.inf" was indeed installed in the directory "c:\windows\inf\".

    During troubleshooting earlier, I already copied the file
    HPScanMiniDrv_DJ3050_J610.dll
    Located on the HP installation CD
    in the folder
    c:\Windows\System32\
    and also to
    C:\Windows\SysWOW64\

    I then run the steps here:
    http://Windows.Microsoft.com/en-us/Windows/working-with-Scanner-Camera-Installation-Wizard#1TC=Windo...
    Before using the wizard, connect your scanner or camera and turn it on.
    If Windows detects the device and installs the correct driver, you're all set. There is no need to run the wizard.
    To start the scanner and Camera Installation Wizard
    Open the wizard scanners and cameras by clicking on the
    Start button, then click Control Panel.
    In the search box, type scanners and cameras and then click Scanners and cameras.
    Leave administrator needed if you are prompted for an administrator password or a confirmation,
    type the password or provide confirmation.
    I can't find that on Microsoft Windows 7, but clicked on the button 'add a device '.
    This shows the scanners currently present on the system.
    If it is present, double-click it.
    Microsoft Windows will be found the driver for you.

    But he could not find a scanner or install the scanner driver.
    So not solved.

    14 - Note: If a successful installation: for example, you should be able to see the
    device scanner in 'Start' > 'Control panel' > 'System' > ' Imaging
    devices

    15 - I then tried to run Windows fax and scan program
    (you need to install first)
    WFS.exe
    But not find scanner.

    16 - I then connected the printer with a USB cable to the computer.
    He began the installation of the driver and reported a successful installation
    and analysis successfully.
    I guess that somewhere in the previous steps, that the pilots were in the right
    place.
    But it works with my attached USB cable.
    If I try to remove the USB cable it says
    "Cannot find the scanner." No scanner or other source TWAIN found on the system'

    17. I also tried to run the Installation Wizard of HP printer
    http://support.HP.com/in-en/document/c03521864
    but that no longer works.
    It has detected now:

    "HP Deskjet 3050 J 610 series" - network
    But for the network one he noted a problem:
    "The wizard has reported a problem with the software driver for the selected printer."

    "HP Deskjet 3050 J 610 series" - USB
    For this version of the USB what he reported:
    "Basic features drivers seem to be installed for the selected printer." We recommend you to install the complete HP software to get all the features of the printer"

    If you click 'next' again it downloads the usual HP software that you
    can not install. With the same mistakes as in step 2. and 3. here.
    So no solution.

    18 - of the current workarounds:

    a. - possibly try some of the steps above which may take for example, the printer and scanner driver to the right place.
    Then connect a USB, Microsoft Windows should detect the printer / scanner
    and install the drivers.

    But printing should work wireless.

    Disadvantage:

    To analyze you will need to connect using a USB cable and the scanning doesn't work so not wireless.

    b. - buy or use Hamrick VueScan. It installs its own drivers to scan.
    But it is not free software. But it works by scanning wireless also.

    Question: If you have the best solution or workaround solutions, for example to activate
    scan wireless too, please let me know.

    Hello @knudvaneeden,

    It is a great place to get help! I read your post and see that you receive an error when trying to install the software to print, but you have finally managed to install the printer by a USB connection. When you use the printer as a wireless connection, you are not able to scan. Please provide all the detailed steps that you have already tried. I want to help you solve this problem.

    Make sure that you disable the Antivirus software and scan in real time if your software Antivirus has this feature. It can affect the entire software installer.

    Follow this document to see if you can install all drivers: HP monofunctional and printers multifunctional - installing software Fatal Error "fatal error 1601' (MSI error 1601) displays for HP. »

    Try the scan of the painting to see if you have the same problem.

    Run the Print and the doctor Scan and let me know the error codes or if everything is checked. You can attach a screenshot.

    Scanning ports is not open on the router to the origin of this problem. You can contact the router company to verify and to open these ports 9220/9500/427 on the router.

    You can click the 'Thumbs Up' to thank me for my efforts! If this helps you resolve the problem you are experiencing, please click the "accept as Solution. Keep me posted. Good luck!

  • DESKJET 3050 ALL - IN - ONE J610: scanning documents old printer/scanner

    EASY, I HAVE TO FOLLOW THE DIRECTIONS ON THE SCAN INTO A WORD DOCUMENT OR EMAIL. I HAVE A SCAN BUTTON, BUT I DON'T KNOW HOW TO SO HE COULD ANALYZE. IT SIMPLY PRINTS ANOTHER COPY!

    THE PRINTER IS OLD, RELATIVELY SPEAKING (MAYBE 4-5 YEARS) AND I DON'T REMEMBER IF I'VE EVER USED THE SCAN FUNCTION. I USE WINDOWS 7.

    PRODUCT NUMBER: CN [personal information]. HELP APPRECIATED

    Hi @Grandmatothree,

    Welcome to the HP Forums!

    I understand that you're wondering how to scan with your printer HP Deskjet 3050 on Windows 7, and I'm happy to help you!

    Please follow the steps in this guide, using full HP software (Windows 7) scanning function.

    For future reference, hereis the User Guide for the your printer.

    I hope this helps!

    "Please click the Thumbs up icon below to thank me for having responded."

  • DeskJet 3050 has

    I have a Macbook Pro that I've recently upgraded the operating system of Yosemite (10.10) and have a new Xfinity wireless modem. I can't print using my Deskjet 3050 has.  I must need a new driver. Is there an and where and how can I get it?  Thanks for any info.   Anst

    Hi @anst

    Although there is no full feature software and drivers for your printer that is compatible with 10.10, you can still print and scan to your printer using this operating system.  Please take a look at the following document; Installation of the OS X v10.10 Yosemite of Apple Software Update HP print driver.

    If you continue to have trouble printing or scanning, please let me know and describe the problem in detail, thank you.

  • Printing from MAC for Deskjet 3050 ALL in one J611n - printer "Not connected" error message

    Good afternoon

    I have problems printing my MAC Book Pro to the printer above.  I said that it is not connected and prints However, when I checked status it shws Networkas "Ready" and the connection as "active"? He doesn't seem to know if it is or isn't?

    I had this problem before on occasions, but now it is a permanent one after upgrading my operating system to 'Maverick '. Now, I have what you call love at first sight bridge on my MAC and don't know what it is for! This has something to do with it? Love at first sight does not appear connected either?

    It's a real pain and I think to get rid of my printer without wire-HELP!

    In addition to the above, I noticed the following error message when I try to print:

    Device status: unknown

    I.D. service: unknown

    I.W Version: unknown

    Serial number: unknown

    Driver version: 2.3.1 HP inkjet driver (why this displays when it's a Deskjet 3050 J611n?)

    Product number: unknown

    I.K no 658

    Watch the device Staus and office as "Unknown".

    3rd update me! In the HP utility is see two printers?  The other has all the full details above with serial numbers and all the info. Watch Staus 'idle' and our 'good '.

    Tracy

    I see that I had 20 veiws and no answer!

    I am new to Mac and not very techno, however I seem to have solved this problem myself.

    I think that after turning to 'Maverick' on my Mac OS Lion, duplicate the printer as 2 showed in 'utility '.

    "I basically deleted that was not'online ' or 'connected '.

    Problem solved!

    Tracy UK

    TracyUK wrote:

    Good afternoon

    I have problems printing my MAC Book Pro to the printer above.  I said that it is not connected and prints However, when I checked status it shws Networkas "Ready" and the connection as "active"? He doesn't seem to know if it is or isn't?

    I had this problem before on occasions, but now it is a permanent one after upgrading my operating system to 'Maverick '. Now, I have what you call love at first sight bridge on my MAC and don't know what it is for! This has something to do with it? Love at first sight does not appear connected either?

    It's a real pain and I think to get rid of my printer without wire-HELP!

    In addition to the above, I noticed the following error message when I try to print:

    Device status: unknown

    I.D. service: unknown

    I.W Version: unknown

    Serial number: unknown

    Driver version: 2.3.1 HP inkjet driver (why this displays when it's a Deskjet 3050 J611n?)

    Product number: unknown

    I.K no 658

    Watch the device Staus and office as "Unknown".

    3rd update me! In the HP utility is see two printers?  The other has all the full details above with serial numbers and all the info. Watch Staus 'idle' and our 'good '.

    Tracy

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