HP Deskjet 3050 a: problems scanning

Hello

I have a printer HP Deskjet 3050 has.

I had problems with the scanner immediately: everything that I get from the scan are only black vertical lines in the document. There is no way to make it work. In addition, sometimes it works and sometimes not.
I have the same problem on Windows Vista, 7 and 8.

Is there a solution?

Thank you. (Sorry for my English)

Hello-

If the problem persist at this stage, so I recommend doing a factory reset for this product.  I have information about this reset and it will send you a private message.  Please check your Inbox for messages.  Before you perform these steps, please read Bob_Headrick wire on the printer reset, found here

Tags: HP Printers

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