DeskJet 3050 a. prints from scan, but when I try to print from excel or word it does not print.
I can print scan form but when I try to print a document from either Excel or word (Windows 7) the printer seems to work but the paper comes out blank.
Hello
If you have been able to print to the device before, then please try to open the wizard of HP printer (under the start menu-> HP-> HP Deskjet 3050 series). Once there, under maintain your printer, try printing a Diagnostics Page just to confirm the connection works.
Kind regards
Andy
Tags: HP Printers
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