DeskJet 3050 All - in - One J610a: I can not check ink levels or to make a diagnosis of cleaning on my HP Deskjet 3050 All-- one J610a in.

I had this printer since 2011.  Over the past two years I have not been able to check my ink on my computer or access the diagnostic print page (to clean the jets of ink if necessary).  I've always been able to do that before, but something has changed several years ago, where the HP printer page is very different and is devoid of icons click.  I always do the updates from HP, but nothing has changed.  Help, please.  I'm starting to have problems with the printer and I think that if I was able to clean the jets of ink, would solve the problem.  but of course I don't have this icon in the HP file on my computer.  He has simply disappeared.

Help!

@BonBon64

If you have not already done so, you can remove and then reinstall the software of full functionality.

Tags: HP Printers

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