DeskJet 3050 has stopped working, we tried diagnoses those don't say no link, another says its fine?

We tried diagnostics feel know the link, so we tried the network diagnostics that says its fine?

We have also installed software and updates etc...

It was working fine yesterday when I used it, and then it came flashing saying no connection.  My husband fixed it and then now it won't send information through.  My computer knows its there, but he used printing...

Can someone tell me why it would stop just like that?  And what can I do about it?

What operating system?  If Windows download and run this utility:http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&jumpid=ex_r4155/en/hho/ipg/forum/network_diag/

What did he say?

Tags: HP Printers

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