DeskJet 3050 j610: Deskjet 3050 j610 software problem

Hello

First of all, I'm sorry for my English!

I have a problem with my printer software.

As you can see in the following screenshot (I'm sorry it's in Italian) I don't have "advanced features" into the printer option.

I tried to install the software and drivers using the CD that came in the package and the last downloaded version of the hp Web site.

My OS is windows 7 64 bit.

I'm not able to align the cartridges, or see the levels ink or similar tasks.

Can you suggest me a way to solve this problem?

Thank you

Hello

Try to install the patch below, then open the HP software and check differences:

http://support.HP.com/us-en/document/c03640384

Please let me know if this can help,

Shlomi

Tags: HP Printers

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