DeskJet 3050 j610a does not print

Hi, my Deskjet 3050 j610a has stopped printing in black or color. I use Windows 7 and Surface RT with this all-in-one wireless printer, and I have reinstalled the printer software earlier. HP diagnostic tools say the printer is fine, but it is not printing. It is visible to my computers and even paper and looks like it is printing. Just no images on the documents.

Any ideas out there? Thanks for the attention.

HTG

Thanks for the suggestion. It turns out that HP tech support was able to understand my printing problem came to have old cartridges. I went to the store and got new ones, and now the printer is once again beautiful documents. Thank you, HP!

Tags: HP Printers

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