DeskJet 3055A: not Black not printing

Hello

I am getting very frustrated and I hope someone can help.  Quite simply, my black ink stopped printing but it still showed as being almost full of ink.  Thought it might be a faulty cartridge so I bought another HP, so I know I have the correct ink, but it did the same thing.  I tried all tests, checks, cleanup options, I can find and it still does not print.  My printer is not that old, and I find it really frustrating not being able to use it now.

Can someone please help me solve this?

Thank you

Hi @KASA1,

Thanks for joining the Forums of HP Support for a solution to your printing problem.

I understand that you have a HP Deskjet printer 3055 has e-all-in-one printer which stopped printing black ink. I would like to help with that.

You mentioned that you have already purchased another cartridge that has not helped. I can understand your frustration.

Here is a document of support designed to be used with this problem - fixing printing quality problems for the HP Deskjet 3050 a (J611) all-in-One Printer Series.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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