HP Deskjet 2540 not print color

Hi all! I bought a printer HP Deskjet 2540. I installed using the diskette provided to me and does not print color. I use a Mac version 10.9.4 and I think I need to download a driver updated online, but if not, what can I do to get it printing color? Thank you!

Hi @patrick_doll

You are able to copy in color? If so, you're probably right about the question has something to do with the software or driver.

If you are unable to copy in color, please use the following document to solve the problem; Printer cannot print black ink or color ink, or prints blank Pages

If, however, you can copy in color please complete the following steps;

Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

Tags: HP Printers

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