DeskJet 3056 A won't feed paper

I have a Deskjet 3056.  When I try to print the paper is not feeding properly - which means that the top moves to the right (when you look at the printer) as if a roller is not mobile or there is something blocking the paper.  I unplugged the printer and watched.  I don't see anything blocking the loading of paper or rolls.  The rollers appear to move where I can move it with my fingers.  What can be the problem and the possible fix of all actions other than the replacement of the device?

Thank you!

Interesting... The printer works now.  I have the printer and started to look around all the angle set upside down to watch the roll down when dislodged something internal.  I can hear it moving but it is more fact obstacle to printing.

Thank you very much for the help!

Tags: HP Printers

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