DeskJet 3630: HP DeskJet 3630 doesn't recongize 803 black carteidge int

Hello. I met a problem when I using 803 ink cartridge black (instead of 63 black cartridge int) in my DeskJet 3630. The printer cannot detect the 803 even black ink cartridge, I tried two new 803 black ink cartridges that have been purchased in the supermarket. If DeskJet 3630 can use only 63 ink cartridge? If not, could you please give me some suggestions on how to fix this? Thank you very much.

BTW: I tried all the solutions on the site of HP comfortable support.

You bought the printer in a country and are now in another country?  You will need to Contact HP to ask a "regionalization Reset." Do not charge for this, it is covered under the warranty of the cartridge. You will need to have access to your computer and printer then on line with HP. You will also need to have a set of cartridges for the new region, once completed reset cartridges of region of origin no longer works.  Webpage of HP on the subject is here.

Tags: HP Printers

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