HP Deskjet 2542 is not printing in black ink

Very well. So I picked up a new all-in-one printer HP Deskjet 2542 today from Walmart. At he House installed the printer on my computer compaq laptop windows 7. Print a page of alignment and scanned. Successfully. I went to print my paper for school. Only the hyperlink color was printed. Everything was empty. I printed another document that was all black. It printed 2 blank pages... I'm very disappointed because I just bought this printer less than 3 hours ago! I printed the test pages and everywhere where it is supposed to be black it is a light blue light. The gray dark fate well however. Alignment is fine, it's just a matter with black ink of he. And it came to pass also supplied with the printer that I bought. I don't want to spend more money on the new cartridges that it is supposed to be new! Help, please?

Thank you @Fujoti. I had originally tried that before posting here and there do not seem to work for me another that tell me that I had to get it repaired for my new printer. To remedy this, I called HP Customer Service help line and I was able to get my printer to print pages in black ink.

SOLUTION: I cleaned well the bottom of the cartridge with absorbent paper. Then re-installed in my printer. The first pages may be a bit scratched. If this continues to learn more then just a couple of pages I have to go out and clean the contact a little better then you should be all good!

Thanks for all your help guys

Tags: HP Printers

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