HP Deskjet Pro 8600: Vertical streaks on black background copy only

My printer has black vertical stripes on copies. Color copies are very good, black print is fine. Streaks be copies of black ink. I changed the ink cartridge, but it did not help.

Hi @HPCustomer6,

I'm rb011,

@Drakster is missing for a few days. I want to continue to help you with the question of the copy.

I see that you mentioned have the e-all-in-one printer HP Officejet Pro 8600 Plus and the vertical black lines only happen when you make black copies. It is almost that the scan bulb could not calibrate correctly.

To make sure that the scan bulb is calibrated correctly, remove all documents loaded on the scanner glass, and make sure that all covers and doors are closed prior to a reset of the power on the printer.

Let the printer back to its state of rest before opening the lid to put a paper on the glass.

If this does not help and you have followed the support document vertical stripes, lines or streaks in the Copies, faxes or Scans , there is probably a problem with the bulb scanner and speaking with the Tech Support HP would be the next step to find a solution to this problem.

What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

Step 1. Open the link: www.hp.com/contacthp/

Step 2. Enter the product number or select Auto detection

Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

Step 4. Scroll down and click on: contact HP options - click Get phone number

File number and phone number are displayed.

If this helps you find a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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