DeskJet cartridge not recognized

At Christmas when we lived in Hong Kong, we bought a Deskjet 1510.  The black cartridge, with what he gave was number 61 on that.  In the United Kingdom there is no cartridges with this number. I asked in a store and they said that the UK cartridge for this printer is 301 or 301XL.  I adapted a 301XL, but it is not recognized. Is there something I can do?

Can I do the 301 be recognized or I can top up the 61 original or can I get a 61 from somewhere?

Hi RupeC,

Welcome to the HP forums!

I understand that you have a 1510 Deskjet who bought in Hong Kong and you live now with this printer in the United Kingdom. I know just what the problem is and you will get to the right spot

To make a long story short, your printer must be regionalized to the United Kingdom. Each printer is regionalized in the region, it is sold in since there are different cartridges for each region, as you have already discovered! You will need to purchase a set of cartridges of the United Kingdom (if you haven't already done so) and then continue to call Technical Support HP in the United Kingdom as evidenced by this document find and install the cartridges after moving to another country .

Once you talked to technical support, they will be able to regionalize the printer in the United Kingdom and you continue to buy 301 cartridges

Let me know how things are going for you!

Tags: HP Printers

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