Generic ink cartridge not recognized for HP printer

Hello

I used the same generic brand of cartridge for my printer HP 6313 since its warranty period has expired. The last being has been accepted and took the alignment process, and I used it. The next time that I turned on the printer about 3 days later, he came up with an error message "this cartridge is not intended for this printer. My sister who has the same printer says just as suddenly as it becomes the same error message. There was an update to Windows 7 that causes this problem you know?

Thank you very much
Sylvia Ferguson

Contact HP for assistance, it is a question one or Microsoft Windows.

Tags: Windows

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