Desktop computer - 110-412na: disc tray not opening completely and do not currently playing of the discs.

Disc tray is no longer fully opens, it stops before opening to halfway.

If I go out there, insert a disc and press again, the disc is recognized and the window will appear to the right of the screen asking what I want to do.  By choosing "Run Autorun.exe" nothing happens.

By pressing the eject button, or by selecting "eject" after right click on the drive icon, causes the tray not opening only partially again.

The computer was bought nine of H.P. in January this year.

Is there anything I can do myself to fix the problem?

Equal rights of equal responsibilities.
Equal opportunities for equal capacities.

It is under warranty. Please contact the Service from HP.

Tags: HP Desktops

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