Desktop is empty when a new capture tool is selected

Windows 7 Home Premium 32 bit, Office Professional 2010.

By selecting a new tool in IE or Windows Explorer screen blanks.  I have run the System File Checker, run tool captures as a verified Admin.and that the Tablet-PC is turned on.  Although my graphics card is a Radeon 9700 Pro, I have the Aero features and solving the problems of transparency confirm that the system is good and Aero are activated.

Hello

You can check if the third-party application is causing the problem. To determine which application is causing the problem, you can configure the computer to clean the start State and check if that helps. To configure the startup mode minimum State follow the link below.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Note: When you are finished troubleshooting, follow step 7 article to start on normal startup.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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