Did anyone else had problems with the serial number below MyAdobe does not?

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• Anyone else had problems with the connection switched to the internet automatically? More details

  I had this problem since the first part of January 2011. I use a dial-up connection, I have windows vista home Premium 32 bit. I can click on the internet icon on my desktop what the little box that has a checkbox to automatically connect to the internet, the diallog which is supposed to have the name of the internet connection is empty, it tries even to compose, but he does not open the port to dial an outside line. All the time I have a tick on my tab internet connections dial options each time that a network connection is not present or always dial my connection default slot choose settings if you need to configure a proxy server for a connection, it will not work on one, I can manually connect using of these (one at a time) but every time I click on the internet icon does not recognize a connection already exists, I get this message telling me that I need to connect to the cause of the internet, I work in offline mode. Whenever I get that message I click on connect to go online then it trying to connect automatically by calling and then I get this message, it cannot establish a dial-up access and still it does not open the port to dial an outside line.

  I can connect manually using the same connection and put the check box on the never dial a connection under select parameters if you need to configure a proxy server for a connection on the connections to internet options tab and I don't have a problem connecting to the internet. I did a reset and set up a new connection and that didn't work either.

  The Connection Wizard recalled the correct information, it was not correct that then I would not use this same computer online now. The reason is that I am currently using the same computer that has the problem of not being able to connect to internet automatically online. This same computer that has the problem of not being able to connect to the internet automatically, it will connect manually using exactly the same ISP configuration by routing the connection in order to never establish a connection on the internet connections tab options, while I'm on dial upward, it is assumed to be always dial my default connection under choose settings If you need to configure a proxy server.

  I have windows Vista Home premium 32-bit with service pack 2

• Is anyone else having problems with the tools of photoshop works do not at all?

  I've updated my photoshop CS6 for CC and now a bunch of my tools do not work. The dodge, Clone Stamp tool, and a few other tools do not work.
  Anyone else has this problem or knows how to fix? My application is updated.

  I tried to contact adobe and they have not responded.

  Thanks in advance.

  Hi alexisu,

  Greetings!

  Try resetting all the tools

  To reset a tool, you must first have the selected tool. Then Ctrl-click (Windows users: right click) the button tool preset in the Tool Options bar.

  

  When you click this button, you will see a small menu and you can select Tool Reset to reset the current tool to its default value or reset all tools to deliver all the tools to its default value. Once selected, the tool will act as the first time you have used it.

  

  Using this simple method to reset your tool with a single click, you can quickly remedy any situation where the tool does not correctly and to maintain the flow of creativity going.

  Concerning

  Jitendra

• I have an older version of InDesign with the serial number, but it does not appear valid when I enter the code

  My serial number does not work.  Why?

  You say you will return CS. You mean you just pay for it? You realize that it is 12 years old, is not compatible with any modern system, and cannot be enabled at all? If it was more than 1 cent, you have been stolen!

• Is anyone else having problems with the crop tool in LR6.

  Is anyone else having problems with the crop tool in LR6.
  My PC crashes sometimes when I use the crop tool in LR6. It seems fairly random, and I never had this problem in LR5.

  Have you tried to disable the GPU acceleration in Lightroom preferences?

• Hi, I need help to activate lightroom 5.7 I bought in November 2014, the serial number I have does not work, thanks

  Hi, I need help to activate lightroom 5.7 I bought in November 2014, the serial number I have does not work, thanks

  Hi Tai,

  We've checked your account details, we found no serial number registered on your account.

  We would be very grateful if you could share the details in a private Message mentioned below so that we can help you properly.

  • Adobe order No:
  • Serial No.:
  • E-mail ID:

  Note: Information that we need is important, make sure that send you it by only private Message.

  Thank you

  Atul Saini

• Anyone else have problems with the unethical choice to use the word "updated"?

  Does anyone else have problems with choosing the unethical to use the word "update" when what is going on is an UPGRADE that requires of new licences and payment?

  "updates" don't involve payment, make "improvements".  Given that you posted in the forum of creative cloud, if you have a subscription paid and that you are asked to pay more than the cost of the subscription it is more likely a problem with your installation/account.

• Invalid code redemption after problems with the serial number.

  I was somehow began with two cats today in dealing with this problem.  I have all new software to Lightroom which was given to me as a gift.  I inserted the disc and downloaded on my computer, went to retrieve my serial number and that's when the problem started.  I got my redemption code, got my serial number, you click on the option 'Download', an error window emerged saying "the Web page could not be loaded at this time" and when I went back to get the serial number (press arrow to the left), he had disappeared.  It now has an invalid redemption code.  Help!  How can I use my software, get my serial number or get a new serial number?

  http://helpx.Adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-FAQ.html

• Problem with the serial number and to purchase

  I have the problem with the reception of the letter with code or serial number. I bought a month ago creative cloud for the photographer and the payment made. A letter of confirmation. but still now series or code. Please help me with this

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  .

  On this computer, your cloud subscription correctly displays on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Problem with the touchpad: Tap to click does not work if I use a standard account

  Hi all

  I have a problem with my laptop that I don't understand and I need help from the community.
  As the title says... If I connect to my laptop using a standard account the touchpad does not work if I try to tap to click. Left and right buttons work, move the slider works, works of scrolling, but endearing tape... not even a single tap. If I log in with my account as an administrator, the touchpad works like a charm, no problems. Tap to click and everything you want. If I disconnect the admin account and sign in as a standard user, the problems are back again. I can move the cursor, click on the two buttons (left, right), but I can't type to click...

  I tried to reinstall the driver for the touchpad (which is MOMENTUM...) but it did not. I tried to see if there is any option that can prevent this tapping or something... but in the control panel > Touchpad > Tap is turned on. A strange thing in the control panel of the Touchpad is that [when loggend as a standard user] I get an error "unhandled exception has occurred in your application. If you click on continue the application will ignore this error and attempt to continue. If you click on exit the application will close immediately. "and a new line saying"index was outside the bounds of the array. If I click on continue the error disappears, but reappears if stationary "double-tap" enable/disable option. If I click on leave the Touchpad Control Panel closes...

  All this trouble occurs only when I use the standard account. With the administrator account, I don't get any errors so I soar options, disable them, activate them and most importantly, the tap to click works.

  What is the problem with the standard account?

  I have Windows 7 Home Premium 64-bit Service Pack 1.

  Can someone help me please?

  Hi Johnxf,

  ·         Did you do changes on the computer before the show?

  As he works in an administrator account, then probably your standard user account have been damaged and would need a fix.

  Follow the article provided below to fix the corrupted user profile:

   

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Let us know if that helps.

• I have a problem with the cloud creative apps install does not work

  Hi, there is a problem with the Office of cloud when I tried to update or the Office checks the update there is an error message that I need to contact support.

  I am tired of the destop to uninstall and reinstall it but the problem still there.

  Could you please help me?

  what I have to do. I validate responses to your help page but nobody not corresponding to my problem...

  Thank you for your kind reply

  Soniablanco please try to remove the following directories from users / Library/Application Support/Adobe

  • AAMUpdater
  • OOBE

  Please make sure that you are in the library folder of the user rather than the main folder of the library.  Remove these files in/Library/Application Support / Adobe / will require a reinstallation of applications to recover the files.

  AAMUpdater and OOBE records are therefore two specific users may be why you see the behavior under only the migrated user account.

• LR5 keeps asking for the serial number, cc PS does not work...

  Hello

  I entered the photography program f and subscribed to CC for photography (LR5 + Photoshop). First, I installed Photoshop and the demo mode disappeared, perfect! A few weeks later (yesterday), I launched and installed LR 5 that I had downloaded to you same time PS, just kept on the zip file... After it is installed and upgraded to version 5.3, the demo mode is always on, continues to ask the serial number must be selected. I checked the address, the info on my account, the language on my CC adobe settings account (English value)... everything seems normal. I logged in and turned off several times.

  PS works fine, no questions asked, lr5 does not work. I saw that many have solved by changing the language setting, my language setting ios already in English. I tried to change the language of the LR5 and swich on the English problem, is still. None of the solutions or assistance?

  thanx

  Claudio

  HELLO Claudio,.

  Please try to uninstall Lightroom 5 utilities and then install it using CC desktop applications.

  Please let us know if help.

  Kind regards

  Abhijit

• I have an Acrobat 9 pro I want to reinstall on acomputer that has been reformatted. the serial number I have does not work. I talked to your support on the phone and was told to contact you. Help! Thank you Beni

  I have an Acrobat 9 pro I want to reinstall on acomputer that has been reformatted.

  I have the serial number: [deleted by Moderator] does not work.

  I talked to your support on the phone and was told to contact you.

  Help!

  Thank you

  Beni

  b. sagi

  Please, do not share your serial number on the public forums.

  Also confirm you are correctly using the serial number, serial number Adobe contain 24 digits.

  Once you have found the correct serial number, see links below

  Error "invalid serial number". Acrobat 9 | CS4

  Error "serial number is not valid for this product". Creative Suite

  Invalid serial number error

• Anyone else had problems with updates from April 12, 2011 Windows?

  Last week (April 12, 2011) the automatic updates prevented me from using my PC.  The display is automatically set on 800 x 640 and it froze just trying to connect.   I did a system restore and everything were very good. BUT My Network Magic Software kept reminding me that there is an update of Windows for my PC, I went to Windows Update and installed updates.   Everything was fine.  So today, I restarted my PC (I usually leave it all the time).  The same problem as the last weeks took place so I restored the system to before April 12.  Everything is fine now but... I have automatic updates and I need to update Windows when even then, I need to know what to do.  Which of the 17 update could give me the problem and why?   I have Windows XP Pro SP3.  Please help me.  I don't know where else turns to help you.

  I'm so glad you are done with your updates in April.

  IRO your display problem, suggest you post your question in the 'Performance and Maintenance' or 'Desktop and personalization' forums and let the experts there trying to help you.

  BTW, your application Norton's new? Maybe a month or two? What was your previous antivirus and if it was 'properly' uninstalled before the installation of Norton. Please include this information in your new message/question.

  Concerning

• Anyone else had problems with active market CC does not download?

  It's as if the link in the download button is inactive. I can click on the active and visualize it, ect. but he absolutely nothing happens when I click on the download button on the market of CC. First it works fine, but it doesn't seem to work.

  I'm updating, connected properly and I enabled / disable or exit and restarted still remotely possible, but I have not uninstalled/reinstalled.

  I'm really frustrated, and I need a file from the goods market that I can't even find elsewhere.

  nicoleh
  I got on the phone to customer for about 2 hours.
  Finally, I had to end the call until the customer service representative had actually managed to fix my computer after several connections, restarts, uninstalls, reinstall, etc..
  It has since been resolved, but he was apparently remotely, as all the features of my software was restored without ceding control of my mac again.

  With a bit of luck, my case set a precedent for them to have a better idea of how help you faster. It is worth to call them, anyway.