Difficulty low Alienware 17 R2 lights

Hello

I recently bought an Alienware 17 r2 or the new edition of 2015. It's a great computer and one of my favorite features is that you can edit the lights that shine when you touch the touchpad or keyboard. When I got it the lights that they were surprisingly light but 2 days ago, they have become very weak. I wonder if theres is something that changes their brightness because I bought this computer 4 days ago and if sa is already damaged, I'm really crazy. Please help me solve this problem.

Thank you

:)

I moved your message Alienware Club, where other Alienware users may have had the same problem and can publish what they were doing to solve the problem on their systems.

I'm including this paper which helps out Alienware FX and going on the way to solve problems where the lights don't are not marketing at all, that they are thin, or situations where you cannot change the lights.

The book is long enough, but has some good steps.  You can run AlienFXTester, here's a YouTube to review the process.

I hope this helps and answer please if you continue to have problems.

TB

Tags: Dell Products

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    Hi Vasperal,

    Please contact Microsoft Community.

    I understand the inconvenience caused, we are here to help you with your concern.

    This problem may occur due to virus infection or system file corruption.

    To better help you, please let us know.

    1. What is the brand and model of your computer?
    2. Have you made changes on the computer before this problem?

    Please follow the steps mentioned below and check.

    Method 1: I suggest you try the below mentioned steps and check if it helps.

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    Method 2: run the fixit and check whether the problem is resolved or not.

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    If the problem persists, I suggest you try Method 3.

    Method 3:

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    See also: http://support.microsoft.com/kb/929833

    If the problem persists, I suggest you try Method 4.

    Method 4:

    I suggest also you to scan your computer with the Microsoft Security Scanner, which would help us to get rid of virus software spyware and other malicious software. The Microsoft Security Scanner is a security tool free that provides analysis on demand and helps remove viruses, spyware and other malicious software. It works with your current Antivirus software. See the link to download and run the Analyzer:

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    For an issue related to Google chrome, I suggest you to contact Google support.

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    Hope it will be useful,

    Please answer us on the State of the question to help you further.

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