Disabling in offline mode

I need to disable my Photoshop CS6 from my old old computer to activate on my most recent.  Problem is that I can't access the internet from this computer. I found this problem in the support area, it says to contact adobe by phone or chat.  I tried to phone and it says phone support is not available for my product, and I have no idea how to launch a 'chat '. Help!

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

Serial number and activation support (non - CC) chat

https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

Tags: Adobe

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    Thanks and greetings
    Mir - Microsoft Answers Support Engineer
    Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads

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