Disappearoing mac creative cloud with Yosemite 10.3.3.
As the title suggests, CC is installed ok, but recently, the bar of menus or application window is totally blank. No simple solution?
Thank you
David
Hi David,
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
Re: Empty opening creative cloud app
New application Cloud Creative unusable: it is empty!
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I created a whole creative cloud with serial number built includes all elements of software, that we deserve. I was able to install on a machine. When I try to install anywhere else on another mac, I get operation has expired.
We run OSX Yosemite. The only mac that it worked was the one in which I initially downloaded the package. We cannot reuse the same package file? I have a site license and requires the same software installed on several machines.
Hello
Welcome to the Adobe forums.
You can certainly install the package on other MAC computers. Can you please check the security and privacy on MAC machine where the batch fails.
Go to System Preferences > Security & Privacy > General > allow downloaded applications on and select anywhere.
Launch the installation of the package. Let us know the error if it does not work yet.
Thank you
Ashish
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I got a mac book pro with Yosemite. Today started to ask me to enter in the first series. Uninstalled all the app from adobe and I loggin and install all the app and still the problem. What do I do?
If you are prompted for a serial number in the creative clouds, see this link:
https://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
Guinot
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Cannot sign Adobe Creative cloud with wrong email
AlHello,
I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.
I tried to uninstall and install creative cloud, I also tried to follow these steps:
Delete the OPM.db file:
- Close the creative cloud application.
- Navigate to the OOBE folder.
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE - Delete the file opm.db.
- Launch the creative cloud.
Although it still does not work.How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?
Hello
Greetings from Adobe!
Contact us please contact customer service
Kind regards
Gary singh
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I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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pay $49,99 and the application does not change "open" again in "trial"... I restarted the creative cloud with the login and nothing change...
Wow!
So many entries of URL blocker, Adobe, this is the reason why you are unable to activate the CC apps.
Follow the procedure below:
- Remove all entries that has name of adobe. Then close the Textedit, it will Autosave.
- Make sure that there is no entry of Adobe on the inside.
- Then copy and paste the Hosts file in folder etc.
- We replace the modified hosts file that we had copied on the desktop with the original Hosts file inside the folder etc.
- When you are prompted, the authentication by password Mac,
- Be sure to select the option Replace ...
- Once you have replaced the Hosts file, double click on it again and check if the Hosts file is free of Adobe entries.
- In the affirmative. launch creative cloud application and load the list of Apps and check.
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I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.
Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?
Have you tried disconnecting and signing once?
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Windows or Mac?
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What I see if I work with Microsoft and exchange of data on the creative clouds with people working on Apple?
That all depends on what you want to share
The data files that are "industry standard" such as the JPG images are the same on both platforms
Files that are specific to the platform, such as video files on a Mac or Windows, AVI video files MOV will either require conversion or additional software (to open a MOV file with a Windows program, you must have installed Apple Quicktime for Windows)
In addition to this, the files that are specific to Adobe... such as the InDesign files... are not always compatible because of new features in newer versions, like a Premiere Pro video project file created in the 2015 version cannot open in 2014 version
If you have problems with files and specific programs, you should ask for help in the forums for these programs
If you start the https://forums.adobe.com/welcome Forums Index
You will be able to select a forum for the specific Adobe products you use
Click on the symbol "arrow down" on the right (where it is said to see all our products and Services) to open the drop-down list and scroll
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I have problems with Lightroom. I just downloaded the creative cloud with LR and PS PS works fine, but does not open LR. It is stuck on the license screen and freezes. Please notify.
reset your preferences-
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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Pay the creative cloud with Paypal subscription
I wan to pay my creative cloud with Paypal subscription. My country, the Italy is listed as a country where Paypal is available on adobe.com
However I can't find this option in my account
Adobe Store | Online order and payment FAQ
[Read https://forums.adobe.com/docs/DOC-7273]
[Moved from the forum connections to Cloud forum... MOD]
This is an open forum, not Adobe support... Click below to contact Adobe staff for help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I currently have a creative cloud with an e-mail account, however I have a behance with an e-mail account that I have had for many years (even Adobe and Behance made before part of the same group). Can I combine these two accounts into one? I want to use the account that I pay cloud Creative if I can use the new portfolio feature.
Thank you.
This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I tried to buy the creative cloud with all the included applications and I wrote my bank details and its been "approving or looking" for my card for an hour.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
I installed creative cloud with Lightroom og Photoshop on two computers.
I want to remove the installation on one of the two computers in order to install the same programs on a third.
I can do without extra cost?
How should I proceed?
you don't have to uninstall it from one of your two classes.
you are allowed installation on an unlimited number of computers. the only limitation is that you can connect to, at most, two computers at a time.
Adobe makes it so easy to sign on even that isn't a drawback for a computer connected to the internet.
just install the application of office on your computer 3 cc, https://creative.adobe.com/products/creative-cloud and use it to install your lr and ps.
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I want to know if I can use creative cloud with the same account on different computers
I want to know if I can use creative cloud with the same account on different computers, because my children want to she and I have known if I buy when I can use it on several computers at the same time
If it is the individual subscription, you can activate on 2 computers only.
However, there is no limit for installation, but you can connect and activate on 2 computers only.
If you had already signed and activated CC apps on 2 computers, and there still if you want to activate on a 3' rd computer, you can simply disconnect one of the 2 comps, so that you can keep counties of activation.
For more information, see the link below:
https://www.Adobe.com/content/dotcom/IE/products/creativecloud/FAQ.html
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I favor creative cloud, with photoshop, I have in the office and at work. One home is 16.1.1 and office 16.0.0 version. How can I get the Office to be updated?
Hello
Greetings!
As your IT team to do.
Concerning
Jitendra
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