Disappears Essbase Excel add - how to fix?

I have about 5 users who complain about the add-ins that disappears when having that many spreadsheets open during the end of the month. Anyone see this? Is there a good way to avoid this otherwise by ridiculing my users of excessive taxation of their systems? We are office 2007 with Essbase 9.3.1.2.7 snap-in.

I believe that the problem has been close Excel and hit Cancel on the save prompt.

Tags: Business Intelligence

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