Display transparency CC 2014 in QuarkXpress 10 problem

Hi all

I just had a very unsatisfactory technical support discussion with Adobe, so thought I would ask here in the hope that someone had the same problem and solved. I'll try to summarize - please let me know if I need to add more details!

Basically I have a range of .psd files created in CS5.5. They have transparent backgrounds and include lights in external and similar, so have degraded discoloration of a transparent color confined in their midst, which also prevents the use of a clipping path to solve the problem below. I use QuarkXpress 10 and all these older files work perfectly with him in every way.

However, we have recently upgraded to 2014 CC and I made the mistake of making a small edit to the PSD and save them again in 2014 CC. They now appear in Quark strange graphical errors and all of the transparent areas are a block of all the color gradient is at its strongest - i.e. If I have a transparent blue gradient, the image displayed in Quark with a blue background Uni. I am sure that I have all my box settings correct in Quark, if no background to display 100%. I experimented a bit and elaborate than eps, tiff, or psd with transparency, created in my old CS5.5 fine, but all created works in 2014 CC does not work. It will not correctly display print or pdf with all the transparency settings.

I am in contact with Quark and they are working on the problem for me. I also got in contact with Adobe yesterday and spent 1/2 hour, said that this was not a problem of Photoshop as the displayed files ok in Photoshop itself. They were therefore not able to help me. It was a matter of third-party, I contact Quark, and could not comment on anything to do with CS5 because it is no longer supported.

It seems to me that something has changed in the way that Photoshop encodes transparency. I admit that it is something that Quark does need to deal with too, but in my opinion Adobe caused the problem it will have to assume some responsibility.

Me doing my job and I'm about to install CS3 for re - spend 5.5 so I can with things, but this is only an interim measure.

If anyone has any ideas on how to help a frustrated Designer, they would be very appreciated.

Thank you very much

Lee Armstrong

I just wanted to thank everyone for their comments and suggestions. We have now solved the problem - using a very helpful guy at Adobe. It turns out that CC works very well - manifests only in CC 2014 and is solved by preference, quiting of Chuck and reloading the file. Once Photoshop has rebuilt its preferences file, it works fine! Adobe focus on it.

Tags: Photoshop

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