DM4x comes with DM4t label on the box, case, and memory

I bought a Pavilion model dm4x # LX130AV and received today. Box, case and even the memory of the computer model as a #LX State! 25AV, which is a Pavilion dm4t. I spent hours on the phone w/4 different CS representatives, who have all insisted that the serial number of checks that it is, in fact, a dm4x. I do not understand it being shipped in the wrong box, even the bad case... but the memory? I asked an RMA number and he'll be back. Has anyone else had this experience? Thank you.

Same question on this topic, see the answer to Matt_Lo

http://h30434.www3.HP.com/T5/other-notebook-PC-questions/wrong-model/m-p/797299/highlight/false#M28413

Basically, a dm4x is not a real model number, x is a placeholder to represent a whole subset of models like the dm4t

Tags: Notebooks

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