Do I need any file with amd64 if I have a WinXP pro, 32-bit class

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  Hi Ed - Bob,

  When you have used the system update readiness tool that makes the journal file state? If there are errors, you can use this article to resolve the problem. http://TechNet.Microsoft.com/en-us/library/ee619779 (WS.10) .aspx

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  BCP3: FFFFFA600AE74730
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  Hello

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  It crashes when you try to open any file.

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  Application name: Photoshop.exe

  Application version: 17.0.0.88

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  Timestamp of Module error: 556d7f9f

  Exception code: c0000005

  Exception offset: 00000000000433a 3

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  Locale ID: 2057

  Additional information 1: 7f0f

  More information 2: 7f0f023ec13afd94b8f4a68b34f13f91

  3 more information: 40b 8

  Additional information 4: 40b8a6a888449932af338cad2242ec3a

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  10 Windows Event Viewer Application logs

  120502590482

  4

  APPCRASH

  Not available

  0

  Photoshop.exe

  17.0.0.88

  57513821

  intelocl64.dll

  3.0.1.10891

  556d7f9f

  c0000005

  a 00000000000433, 3

  1

  a0f880a4-a37d-46f6-9a41-b3d380217c10

  0

  ef7a946e119a19e360e855b018cd190d

  All the drivers are up to date.

  Updated creative cloud.

  Signed in & cloud Creative

  Installed and uninstalled Photoshop

  Any help appreciated

  Mike Regan

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  Make sure that your graphics card drivers are updated.

  If this does not help, follow these steps:

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  Concerning

  Claes

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