My 3-in-1 provided with Windows 8, I have upgraded to win 8.1, will not erase!

When I try Facory resurface, it indicates the missing files.  I never deleted ANY files. I don't have a recovery disk.

Your computer manufacturer should include a recovery Partition to use in situations like this, hidden, or in some cases they will give you the chance to make a recovery DVD series... Check your manual or with the support of the manufacturer of your computer to see how to use these features. Another possibility is to have your computer manufacturer Support will send you a full set of Recovery DVD. They will usually charge a small fee (under US $20.00) for these to help cover their costs. Hope this helps and if you need any additional aid station and we will be happy to help you.

The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

"When we try to take anything by itself, we find it hitched to everything else in the universe."-John Muir

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Tags: Windows

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