Do not correctly install the webcam

I just found my computer after that that he decided to have a huge attack on me.
In any case, I lost my disc for webcam, but drivers found on the official site, I tried to install my webcam but it installed automatically as a basic starter HP cam, I tried to uninstall and reinstall and also tried another USB port but it won't work.
someone please help, drivers are installed ready to go but the cam not having only, not all

Hi wolfie d,.

I will need some additional information to help you best.

Ø you are able to see the webcam in Windows Explorer?

Ø what happens when you try to use the webcam?

Ø summers - get you any error message?

In the meantime, follow the instructions below that may help you resolve the issue.

Method 1:

Try to uninstall the driver for the Webcam from the Device Manager, and then restart the computer. Follow the instructions to do so.

1. click on start.

2. Enter Device manager and press ENTER.

3 uninstall the Webcam driver and restart the computer.

Check whether the problem is resolved.

You can try to reinstall the driver for the webcam on the manufacturer's Web site and see if the problem is resolved.

Method 2:

Automatically diagnose and repair problems with the devices when the Device Manager does not detect your hardware, audio, USB, or other devices, or when your devices are disabled or does not.

Click run now in the link below to diagnose and fix problems automatically.

Hardware devices not detected or does not

http://support.Microsoft.com/GP/hardware_device_problems

Check whether the problem is resolved.

Method 3:

Try to use your webcam in different computer if it is external; check if it works.

If this does not work, I suggest you to contact the manufacturer of the Webcam to get help.

Please post back and let us know if it helped to solve your problem.

Kind regards

KarthiK TP

Tags: Windows

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