Do not let me "send to Illustrator CC.
Just as the title suggests. I want to take the drawings that I do for the draw and put them on Adobe Illustrator CC, but when I hit the button on the iPad app, the charges as if it's still working on it, but nothing happens. Illustrator does not start, and the file never loads.
I have Illustrator CC, 9.7 Pro Ipad screen and a Toshiba Satellite computer.
Hi Jessica,.
Sorry, things don't work properly. A few things I would check you:
* You use the most recent version of the draw, right? Version 3.3? If you're not, go ahead and update.
* In addition, Illustrator CC has just had an update to version 2015.3.0 20.0.0. Can you ensure that the application is updated? Just check in the application of office creative cloud under the applications tab. It will usually show here if you are not aware. If it seems that everything is up to date, check again by tapping the gear icon in the upper right and pull down to App check the updates.
* Once you check that there is up to date, sign in with your Adobe at http://assets.adobe.com ("draw" My Active - Mobile Creations) - ID and make sure all your print projects are here.
* Then, log out of the draw, restart your device, and then reconnect to the app.
* Once you do this, a sign of the Cloud Desktop App Designer (click on the gear, then Preferences, then logout icon), restart your computer, and then reconnect.
* After have connected you in the desktop, create a simple project to the draw and try again to send it to the function of Illustrator CC.
Another thing that you may not have noticed:
There is a new feature in Illustrator CC (it is not yet in the rest of the office but will be):
Open Illustrator CC and on the start screen, you will see a Mobile creations tab. Just tap and your mobile work should be there. (Attached picture is what the desktop will look like).
If you don't see the tab Mobile creations make sure you are up-to-date on all of your Illustrator CC (v20.0.0) software and the Cloud Desktop App (v3.7.0.272) Designer. If you need to update the applications, be sure to restart your computer later.
Let me know how things are going.
Sue.
Tags: Adobe Draw
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