Do not print error 13 paper jam, no paper jam

I have a printer HP laserjet 4 plus. First turn on the computer and get to the stage of loan. Print and receives information. Printer starts and form feed light turns on and says 13 paper jam. Help, please.

Most likely, the roller is worn out.  I guess you are trying to print from the cassette tray and not the fold down manual tray.  If so, remove all paper from the cassette tray and place on 10 sheets on the manual fold down from the shelf to the front.  Try and print again and see if it picks up the paper.  If it feeds OK, chances are the drive for the cassette tray roller is worn and should be replaced.  You can try to clean the rollers with warm soapy water and dry, and it can be good to use while you wait for a replacement roller.

Tags: HP Printers

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