Does anyone can hack my computer asking me to right click on my computer, and then press Ctrl + r?

After a recent phone a supposed Technician Microsoft, where the person asked us to perform all kinds of things on our computer and we showed a list of all corrupt files, is it possible they are running malware on my computer?  I know that it was not clever to fall for her, but there was a lot of things now and we just took panic.

If someone could give some tips would be great as we are concerned, lose us all the files or have accounts hacked etc.

Thank you
Clodagh

It depends on what you entered in the box run after you press CTRL + R.

As a general rule, these scammers will tell you type "eventvwr" after pressing CTRL + R and then scared you to have you look at all the 'warnings' and 'Mistakes' or they have type you a command and magically know what is on your computer.  See, for example, this thread Microsoft Answers:

She forced me to type "cmd" in run and when the command prompt came I type in "assoc". When the list of information showed she was reading on line 3, ID my CSLID and all the numbers that followed were accurate.

As long as you don't allow the caller to access your computer (usually by LogMeIn or some similar site and enter a password, they give you), you're probably OK.

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