Right click mouse to drag and drop or rename folders and files does not work

For a few weeks now, I had problems with the right click function to drag - move files and folders, or rename files and folders. This happens when I use windows Explorer or access to the computer and click thruogh for a feature. He can't go to all the folders and files, but many. I can't right click on these folders or files to change the sharing because explore closes and restarts on the desktop with a right-click. Manifest error "appcrash" reason. I have Norton Security suite installed and neither Norton or your fix program detects a problem.

Please notify.

awehnert

Have you installed or removed/uninstalled all hardware or software or drivers since just before the start of this problem (if so, exactly what - name, version, device, whatever)?  Norton take any infection, although it is said that he cleaned their since just before the problem started?  If so, you know the names of these infections?

Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.  It's been a while so I'm not sure that you have a fairly old restore point but it is possible - hopefully.

Are these files and folders in your user profile?  If Yes, your user profile may become corrupted (in fact, if can still be corrupted if the folders are not there).  To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If that is the only available Administrator Profile (you need to be an administrator to fix this), enable the Hidden Administrator Account (HAA) using http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windows.vista.administration_accounts_passwords&p=1&tid=d20f9db4-7b2c-48be-a087-7835dc2a9055&mid=d20f9db4-7b2c-48be-a087-7835dc2a9055.  If you don't remember the password, try nothing because that's probably what you (or seller) did during the installation.  Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

We will check some of your system files and hard drive for ccorruption that may be the cause:

Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

Type sfc/scannow, go and let it run.  It will scan and try to correct some of your system files.  If all goes well he comes complete with no corruption, it could not repair (if it has these post of corruption here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  Try to put all the corrupt files here so that we can see if they can be repaired with good copies of the installation disc (unless there are too many).

While in the command prompt, type chkdsk /f /r and enter and let it run.  She might want to plan itself to start at the next startup.  Okay, then restart so that the program can run. It will scan and attempt to resolve any corruption or bad sectors on your hard drive and remove especially as a potential cause.

Please checkwith the manufacturer to find out if there is a mouse driver updated (software or firmware) available for your make and model of mouse and your version of Vista.  Download and install to update the driver to the most recent available and see if that solves the drag and drop problem (even though I know that this will not affect the question of the name change).  Once you have the drivers, you can install them via the Manager device as follows: http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html.

If it doesn't (or if SFC detects corruption it cannot repair), we you will need to do a repair/system upgrade using the Windows Vista Installation disc authentic (you own or that you can borrow from someone).  Here is the procedure: http://www.vistax64.com/tutorials/88236-repair-install-vista.html.  Although this will not affect your data, settings or programs, you should always back up your data before you start just be on the safe side. You can have a lot of updates to re - install (including all you need to remove service packs).  If the version of the system came with SP1 or SP2 preinstalled and the disc is an earlier version, then you will need to make a record of slipstream as follows: http://www.vistax64.com/tutorials/151606-vista-sp1-slipstream-installation-dvd.html.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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