Does not print jet Office 6830:6830

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• HP Officejet 8620: 8620 HP does not print Office 365 in Win 8. Office pointed out a mistake on 8620 when he tries.

  HP tests work perfectly. A ran the printer HP convenience store and windows tool. No problem. Just do not Office files print (Excel and Word).  Excel returns an error message saying 8620 has an error. Word does not print anything.

  Text files, PDF files print correctly. Only been able to print Word documents by using Office to produce a PDF file and then using the 8620 to print the PDF file.

  I must say that, by far, we have had more problems with the HP software with Lexmark, Canon, Brother. If it isn't getting fixed we do have more than one option. We had several HP printers as well as other manufacturers, but HP has been by far the less reliable with the software which is a shame because the quality of printing is superior.

  Thank you greeturtle. It turns out that download drivers actually the cause of the problem. The driver for the 8620 will not work. However, the deskjet 9800 printer driver works. Go figure!

• My HP Officejet 4500 does not print Office documents or info online.

  My HP Officejet 4500 does not print Office documents or info online. goes through the process, but, not ink. Removed and reinstalled. Same thing. Don't know how to solve this problem

  Hello

  As OEM HP is responsible for the good operation of the printer and their
  drivers provided. Check with HP support, their documentation online and
  drivers and ask in their forums.

  Try printing HP and Scan Doctor for Windows
  http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03286146

  Good luck, you need to update or reinstall the latest driver.

  HP OfficeJet 4500 Series - Drivers<- select="" your="" printer and="" then="" your="" windows="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=1#/qryterm=OfficeJet%25204500&SearchType=s-002

  HP OfficeJet 4500 - support and troubleshooting<- select="" your="">
  http://WWW8.HP.com/us/en/support-search.HTML?tab=2#/qryterm=OfficeJet%25204500&SearchType=s-001

  HP support/troubleshooting & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• HP OfficeJet Pro 8500 has: HP8500A does not print the programs in Microsoft office in color

  I don't really know when this problem started, as I often do not print Microsoft Office files on this printer, but today I tried to print things in 2013 of Microsoft Office.  Even if the grayscale setting has been disabled - they always printed on this printer in grayscale.  I tried to print on two of my other printers and they printed color very well with similar settings for these printers.  I tried to print my email address on the 8500 - it printed color very well.  I tried to print photos with photo gallery and my 8500 them printed in color as well, so it doesn't seem to be a problem with one of the cartridges in the printer color such that it will print color with other applications.

  I restarted my HP8500A, and I got the same results.  I restarted my computer, the same results.  I went ahead, downloaded and installed Microsoft Update Office 2016 think there must be a problem somewhere.  It made no difference.  When I print to the 8500 with shades of gray turned off in Word and print selected in Publisher - RGB I'm still printing in grayscale.  I take the same documents and I print on my other printers (HP Photomart C5580 All in One) and HP Deskjet 1000 and the same Microsoft Office 2016 documents will be printed in colour on both printers.  I'm running out of ideas to try to correct the problem. Any ideas?

  Thanks for your reply.  After trying a few other things, I saw that page print test HP and the Scan doctor kept coming out in grayscale, but still the print quality diagnostics Page was in color and everything was reported as good.  I just decided when all else fails, uninstall the printer driver and then reinstalled as it was the last thing to reset.  I have restarted everything, kept my fingers crossed and all print in perfect color!  For now at least!  So, I would say that my problem is solved and if it happens again, I'll uninstall and reinstall to try to resolve that obviously some sort of glitch mounted in the driver software.

• HP Laserjet 1018: Printer light blinks 15 times but does not print

  I have 2 printers, my work horse HP laser jet and a Brother Multi printer/scanner/fax etc. Both printers work correctly when connected (usb to LJ1018 connection) or wireless (Brother MFC) to my notebook running windows 7 lite.

  My desktop HP compaq core 2 duo machine is connected to two printers with the help of a brother network cable and a usb cable for the LJ1018 but I decided to connect the brother wireless to my network, because it allowed me to use my netbook without having to plug in a usb or network cable. I also created my office to connect wireless to the brother and it works fine, but now I find that I can not use the LJ1018 that I think only has a usb cable connection. Although the computer says the printer is connected it is flashing the light several times - about 15 but does not print anything. I tried to reinstall the USB driver but this makes no difference. One thought I have is that Windows XP cannot deal with a wireless connection, but also a connection usb, if yes can I have go back to wired connections?

  Hi @petec48,

  Personally, if it is not broken, do not fix.

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• Want 5530: Printer does not print in black ink

  I recently updated my HP 8.1 Windows of Windows 10 laptop.  I have the same type of printer (Envy 5530) installed at my other House and updated my desktop computer for Windows 10 and had no problem with printing, but now I'm with the laptop.  I try to print documents now and the printer does not print anything using black ink.  Color ink prints, black ink just not. The two jets of ink are filled.  I did all the "try these patches" suggested Windows and HP Print doctor.  I uninstalled and reinstalled the printer twice.  I rebooted the computer several times.  I'm no tech person by any means and have no one to help me or ask what else to do. Can someone help me understand this please?  Thank you!

  Hi @KKLfromIA,

  Welcome to the HP Forums!

  I understand that you can not print in black with your printer to HP Envy 5530 on Windows 10. And I'm happy to help you!

  You use genuine HP cartridges or refills?

  One of your ink cartridges, low or empty?

  In the meantime, try the following solutions:

  Solution: remove the black print cartridge

• DeskJet 1015: deskjet 1015 does not print envelopes

  When using Word 2013 and I go to the envelope printing feature, the printer does not print the envelope.  I had no problem before printing envelopes, but the issue has been observed only yesterday, I don't know it's because I've upgraded to Windows 10.

  Pleased to meet you @rawlemars,

  I see that you try us feature envelopes in Microsoft Word, and I may have some information for you.

  You can check your settings by using this support document; Print an envelope.

  Did you that your computer has all its windows updates?  How can I tell if my computer is up to date?

  You can try fix the Office application.

  You could also join Microsoft on the Microsoft community to see if there are any suggestions.

  Please let me know if any of these steps has resolved your problem, or if there is anything else I can do to help.

  I look forward to hear from you!

  Thank you

• HP Officejet 4635: The printer does not print

  Printer worked fine at first.  Now it will print pages and test the pages by using the HP software only.  Does not print browser - Explorer or Chrome - or Gmail or any Office programs.  I turned off the printer, reset the router, update mobile phone.  I tried emailing content copied and pasted from Chrome to the e-mail address of printer provided with the sample page "information".   Nothing, just a bunch of pending but unprinted pages showing in the queue for the printer.

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP Laserjet printer does not print even though it says no problems found

  Original title: the orange light on my printer continues to Flash if she said no problem was detected! and it does not print!

  my printer is a HP LASER JET professional CP1020 SERIES.

  Hello

  Were there any changes made to your computer before this problem?

  I suggest you try the methods mentioned below and check if it helps:

  Method 1:

  Open the printer Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Method 2:

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 3:

  If the problem persists after that run above mentioned methods, then you need to contact HP to the following link and make sure with them about this:

  http://h30434.www3.HP.com/

  Hope this information is useful.

• I have a Dell Photo all-in-one 962 printer that does not print...

  I checked all the cables and the only thing that will print is an allignment page.  I got 3 error messages.  They are... Microsoft Office Live Add-in Sign-in has encountered a problem... Runtime error (not sure what TERM)... Microsoft visual C++ Runtime Library Error has ended in an unusual way.  Any ideas why my printer does not print?

  {Moderator note: Thread placed in the hardware forum and pilots feedback forum}

  Ask your question in a Dell forum (http://en.community.dell.com/support-forums/default.aspx).

• My designjet 430 printer shows ready but does not print troble shoot shows like loan

  I have a ploter deigns jet 430 I have not used for about a year, but I does not print. I got a new computer I put new ink printer it shows ready but I do not print or make noise but on my computer it shows as conspire, I hope someone can help

  Your first point of contact should be forums of HP.  Here you will find specific knowledge on HP printers.

• printer does not print my database files

  All my microsoft works does not print database files, all other files print ok.  When I go to print it tells me to

  go to the control panel and make the default printer, which is.  Note that I had my computer in the shop a few

  Months maybe they screwed up this because I used to print my recipes and now I can't.

  If it were me, I would like to download the patch on http://www.microsoft.com/en-us/download/details.aspx?id=22751 if it's for the wrong version of Works (8.5 instead of 8), do not install.

  But because I'm not an expert on the works and because you describe exactly the problem that the fix is intended to fix (see this article--> http://support.microsoft.com/kb/933828) and because the patch is for Works 8.5 (and you said you have 8), I suggest that you ask a question here, where there is risk to be experts work (or at least people who know more about the work I have)--> http://answers.microsoft.com/en-us/office/forum/officeversion_other-office_other?tab=all&tm=1373467526283

  To speed things up a bit, when you ask your question, please include the link to this thread--> http://answers.microsoft.com/en-us/windows/forum/windows_xp-hardware/printer-wont-print-my-database-files/20b19aef-4d3d-4409-a3df-74d02cc03605#_self

  P.S.: What you wrote, you appear not need to download any "service packs".  You have the latest service pack for Windows XP.

• Technical support Epson says that my new Stylus Photo R2000 does not print wireless in my permisions o/s Microsoft. Please notify.

  Technical support Epson says that my new Stylus Photo R2000 does not print wireless in my permisions o/s Microsoft.

  My Toshiba Laptop Windows XP Media Center OS is currently being updated with the exception of a point to update MS Office 2003 #KB949074

  has no size to him.

  Please notify.

  Kind regards

  Adolph Moret

  A call back to Epson says my Windows Firewall blocks printing Epson Status Monitor and by disabling the firewall every thing returns to normal.  Turning on the firewall without exception is still no difference and I should contact Microsoft for that matter.

  If the application works when the firewall is disabled, but not when the firewall is turned on, so you must create an exception for the application.

  I don't know what you mean by "turning on the firewall without exceptions still makes no difference" - no difference of what?

  You must determine the name of print Epson Status Monitor, then go to control panel > Windows Firewall (if your control panel is using "Category view", you will find Windows Firewall in the Security Center).

  Once in the Firewall dialog box, click the Exceptions tab, click the button "Add a program" and find printing Epson Status Monitor.  If it is not in the list that appears, click on the button "Browse".  After selecting the program and click OK, make sure that on the general tab of the Firewall properties dialog box that the "do not allow the box exceptions" is NOT checked.

• I can't have printer to print emails from direct mail, but it does not print attachments

  I have a Toshiba Tecra M9 with Windows 7 Pro installed. I have also a double configuration works very well.
  I use Live Mail on both and last week installed Office 2010. Everything worked fine
  with the HP Laserjet P1102w but the configuration of my wife with the series (Netrwork) Photosmart HP 5510
  would not print directly from Live Mail. Accessories including HTMs) print very well but the plain text
  directly from Live Mail does not print. Print commands do not come to the top. I rebooted Live Mail.
  Advice would be appreciated.

  @anna1943, you should be able to press Ctrl + P to display the print settings.

  Let me know if this helps you.