I have a Dell Photo all-in-one 962 printer that does not print...

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• I have a G510n all-in-one Officejet wireless that does not print in Cyan.

  The cartridges are full, I cleaned the printheads several times, made all the diagnostic tests, restarted the computer, reinstalled the software and drivers.  I can't align the print heads because the scanner cannot see blue lines due to their not printing not.  The printer is out of warranty, so I need to know if I need to trash or is there another solution for this problem.  Following a forum, the person said it was chip problem, but did not specify how they fixed it.  Coult it will be the same question?  Any suggestions would be extremely useful.

  Thank you.  I called and you have a printer replacement for Iwould less pay at the store.  Simple and effective.  I appreciate the help.

• Dell Photo All in One 964 - 10-64 bit Windows compatibility

  Hello

  I just bought a new Dell laptop and updated to Windows 10.
  Unfortunally, my OS is unable to recognize the driver for my old printer Dell Photo All in One 964.
  I have read all the post on compatible with this specific printer driver. I tested the procedure:

  -remove the printer

  -install the driver Windows Vista - 32 bit or 64 bit and put Vista SP2 compatibility mode (also compatibility mode with Windows 7 and windows 8)

  -Connect the usb printer. But only the Scan is installed successfully.

  any help will be really nice!

  Thank you very much

  / Reg

  I installed the driver R146813 and it worked very well, for scanning and printing.

  Sure to first temporarily disable your anti-virus firewall before running the Setup.exe that comes with this driver. Complete the configuration all the way, including the print test page. Turn the firewall again later.

  The R146813 driver can be downloaded from www.dell.com/.../DriversDetails

• Reference the Dell Photo all-in-One Printer 964 Installation

  I have a Dell Dimension E310 and a Dell Photo all-in-One Printer 964.  I am running Windows XP.

  My printer was working fine, but the scan did not work right.

  I uninstalled Dell 964 printer to help to change / remove programs.

  I tried to reinstall Dell 964 Printer by using the Drivers and Utilities CD: printer all-in-one Photo Dell 964 CD came with my computer.  I had this CD for 6 years and have used it to reinstall the printer before.

  I put the CD in D drive.  Sometimes, it will open the installation box (sometimes it isn't) where I can choose to install to a personal computer or a computer on the network.  I click on personal computer and wait.  Nothing happens.  In the past this action begins the process of installing the printer.

  Sometimes, I put the CD in D drive and nothing happens.  In this case, I opened my computer then right click on the D drive (which shows the Dell CD).  I click Open.  Sometimes, the installation box opens.  Sometimes it is not.

  Sometimes, a box opens indicating that the computer has detected new hardware - Dell Photo all-in-One Printer 964.  Operating instructions say if ensure that the Dell installation CD is in drive D, and then click Next.  He moves to another window where it says that it is looking for the CD.  Just, it maintains the search but can't find it.

  My CD of Installation is worn?  Is that why the computer can't find it?  Or something else going on?  Download the software of the printer from the Dell website?  Can I get a new CD Drivers and Utilities: Dell CD 964 Photo all-in-one printer?

  I have a limited knowledge of the computer.

  I appreciate any help anyone could offer.

  Thank you.

  Hi ColemanCreative,

  Please follow the instructions mentioned in the link below to uninstall and reinstall the drivers for your Dell Printer 964. Make sure there is no document in the queue before you uninstall the drivers.

  How do I uninstall the existing printer drivers: http://dell.to/18M5Oki

  If the problem persists, follow the steps mentioned below:

  Click the link for the Dell 964 printer drivers. Select operating system (OS) Vista. Once the operating system is selected as Vista, you will see an added option to run a cleaning/Patch Wizard to remove the old Dell printer software. Run the hotfix and restart the system. Make sure that the USB cable is not connected to the computer when uninstalling the printer drivers.

  For installation of printer drivers Dell 964:http://dell.to/13u7fzp

  When the system has restarted, check printing software has been removed and then install the drivers for the same link mentioned above. This time, select the operating system such as Windows XP, which is the operating system on your computer before you download and install the drivers.

  Hope this solves the problem for you. Let us know if additional assistance is needed.

  Thank you and best regards,
  Babita S
  #iworkforDell

  For easy access to the drivers, manuals and updates, please visit our Support Site .

• Using Dell Photo All in One printer 924 with computer Inspiron laptop with Windows 7

  I can't get my Dell Photo All in One Printer 924, to work with my new laptop Inspiron with Windows 7.  I tried the divers and untilities to load the disc that came with the printer (which I have used before with a Dell PC) but the software is not complete loading and I get no explanation.  Go to the Dell site for pilots etc was no help.

  Dell is not win7 driver/software for this model, later are for 32-bit vista

• Windows 7, the printer Dell Photo All - in - one 922; Win7 says it has the most recent drivers, can see the printer, but tells me that the printer needs to "help out." interfacera not; updated drivers downloaded from Dell, but Win7 will not identify them.

  Well, it's a long story, but EDH to; I had problems with my printer works with Win XP. The same problem as now with Win 7.  I have e last driver of Dell, but Win7 says that drivers are up-to-date.  The printer appears in the Device Manager, but has the yellow triangle with (!) to score on this subject.  When I go to troubleshoot, it says it can't find the updated driver on the internet or the CPU.  Win7 says that the printer says that's not covering, check USB port, etc... I uninstalled the driver, let W7 update, and the printer still does not work.  What is the reference for this? Thank you... Corn

  http://support.Dell.com/support/downloads/index.aspx

  You get your Dell printer drivers; NOT through Windows Update.

  For any question on Windows 7:

  http://social.answers.Microsoft.com/forums/en-us/category/Windows7

  Link above is Windows 7 Forum for questions on Windows 7.

  Windows 7 questions should be directed to the it.

  You are in the Vista Forums.

  See you soon.

  Mick Murphy - Microsoft partner

• Driver problem Dell v715w all-in-one (AIO) printer

  I'm running a 64-bit Windows 7 system, and I have a problem regarding the installation of the Dell v715w printer driver. I tried to do the reinstall and install in the turn of mode vista service pack 2 compactabilite. No luck there.

  I don't know if this is due to a not previous complete uninstall of the printer driver that causes this problem? Or this printer just will not work on Windows 7. If anyone can point me in the right direction that would be wonderful. Thank you.

  You certainly shouldn't need for Vista SP2 compatibility, good for WIndows 7 64-bit drivers are on the Dell Web site at:http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_V715W&os=WLH&osl=en&catid=&impid= and there are also updates firmware for the printer that you should probably try to install everything first.

  If the driver software package does not work, then right-click on it and select Run As Administrator, that should work.

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• I have a Photosmart Premium all-in-one c310 printer. It will not print black.

  I tried changing the cartridge and still no black.  I also get an error message when I try to align the cartridges.

  Nothing special, just alignment cartridge error.  Any ideas why my black will not print

  It seems that some of the old black ink can be dried in the ports of the printhead from the C310, nyart12020.

  There are a few steps to help solve this problem in the document below:

  http://support.HP.com/us-en/document/c02187415

  The document led to replace the printhead from the C310.  That's when we could use check whether the printer is IN or out of warranty.

  In case of warranty, then call the HP Technical Support on this printer.

  If outside warranty, then you have two options:

  1. You can buy the print head for a printer C310 from the HP parts store by searching for the CN642a part number.
  2. We can try a step not sanctioned HP to attempt to manually clean the printhead across a dipping process.  Information for how to do this can be located underneath:
     http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M28623

  I hope this helps.

• I have a HP 3210 all in one photosmart printer.

  Changed the black cartridge as he was exhausted - new cartridge would not work properly came out in blue. Thought it was defective returned if she got one, same thing new, tried putting in a cartridge that I knew worked in my brother's computer - same problem. Cleaned printer heads, printer realigned - still does not, will print an entire page, but if you need more of a page, it won't do it and used to print in black.

  Hey kazzacards,

  There is a document with steps to help solve print quality problems when a color is printed as expected. This document can be found here.

  I hope this helps.

• HP Deskjet 2540 all-in-one: HP Deskjet 2540 does not print

  I bought my printer a while ago and implemented so I could print wireless from my Mac. The other day I had to print some PDF documents and printed first, but the other two never printed. In the queue, it says "ready to print" and the two buttons wireless to the printer are turned on. It also does not print when I connect it to the USB port. But when I print the test page, which printed fine.

  Hey @bess-stanton1,.

  Welcome to the Forums of HP Support!

  I see that you have some problems with your machine printing Mac OSX 10.11 for the all-in-one printer Deskjet 2540. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Disconnect the USB cable if it is connected.
  2. Turn the printer off.
  3. While the printer is turned off, disconnect the power cable from the back of the router.
  4. When the lights come back on the router, turn on the printer.
  5. Close any programs you have open.
  6. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  7. Hold down the CTRL key and click on an icon of your printer on the left.
  8. Click on reset printing system.
  9. Click the 'more' in the lower left corner.
  10. Select your printer from the list.
  11. Click in the box next to and select your printer from the list.
  12. Click on Add.

  Please let me know if you can print after you follow the above. If you can, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• DeskJet F2280 all-in-one with Windows 7, does not analyze, was working fine

  I have an all-in-one Deskjet F2280 my operating system is Windows 7, everything was perfectly working until recently I went to scan a document and nothing happened, the power button blinks for about 30 seconds then stops. I deleted the driver and downloaded the driver date several times but always the same problem - full while downloading I get a fatal error Code 2203, I tried the solutions proposed on the HP troubleshooting page but always end upward with the same problem. I can print & copy perfectly. Please can someone help?

  Hello swallowsretreat

  When you mention that you have tried the HP troubleshooting page you were talking about article "fatal error" error 2203' (MSI 2203) displayed for HP Software Installation in Windows? ' " Otherwise I have suggestion follows first to try to resolve the first fatal error.

  Fatal error MSI message relates to the Microsoft Software install (MSI). As such they problem may be related to more that the software you are trying to install and be linked to the operating system.

  Let me know if you continue to receive the error when installing even after the rest of the article for fatal error 2203. Also have you tried to install the printer on another computer?

• PhotoSmart 3210 All In One wireless network and does not know how to connect now lost.

  Hi, I have a 3210 all in one Photosmart, and I can't find it on the network more.

  I know that I've done worse of unistalling, reinstallation of the driver HP software and change the IP address of the printer. So I hope that someone can help me with this problem and return to the place where its still visible.

  I have a PC with XP and a Mac with OS 10

  Computers are both connected to the modem wireless cable router.

  The printer is connected to the router via ethernet.

  I can see the printer using a browser and entering the IP address of the printer. I can ping its IP address. The Mac can see the printer, but have installed the correct drivers to see (I think I can handle this, no need to worry about this yet).

  The problem is that I can't see it in the "Add a printer" Wizard on the PC. So I can't add it to the PC.

  I looked around the support of HP and they told me to uninstall the drivers and reinstall them. There was also mention of changing the IP address of the printer to a larger number, but that no longer works. So I went to the automatic assignment of an IP address to the address of the printer. And finally, I've seen mention to unplug the printer and by pressing 'ok' and 'Cancel' all plugging back in. He did a very long installation, but does not solve the problem.

  I searched the forums for a solution and can not find one - so I've exhausted all help (Ive been on the forums enough to know to search before posting a question).

  If Im not sure what to do next. Someone at - it suggestions? I don't really know what I can do to fix this problem: I'm sure it is just a corrupted file or bad setting somewhere I just do not know where he is.

  Thanks in advance for any help.

  Message edited by creeg on 30/09/2009 22:42

  For your Mac:

  If you're running Snow Leopard, the driver for the 3210 is compiled.  Open the applet Print & Fax under system preferences, then press [+] to add the printer.  For other versions of Mac OS, download the driver from here and run the installer.
   
  If you continue to have problems with the Mac, reset the printing system Mac and repeat the instructions above.  Information about resetting your Mac printing system can be found here (http://support.apple.com/kb/HT1341)

  For the PC:

  The 3210 is on the network, we will try to add the printer manually. First verify that you can access the printer's internal web page by accessing its IP address or host name.  You can find the IP address and the host name by printing the network configuration page.

  Here is the sequence of manual installation of the printer driver for XP:

  1. click on the 'Start' button--> printers and fax machines.
  2. under print jobs, click on "add a printer".
  3. click on 'Next' on the Add Printer Wizard window.
  4. Select "local printer attached to this computer. Deselect "automatically detect and install my Plug and play printer." Click "next".
  5 under, select a Printer Port option, select "Create a new port" and choose "Standard TCP/IP Port" and click "Next".
  6. in the "Welcome to the Add Standard TCP/IP printer port Wizard" make sure that the printer is turned on and connected to the same network that your computer is connected to. click on the button "next".
  7. under "Add Standard TCP/IP Printer Port" enter the host name of the printer. You can also use the IP address of the printer if it is static. Click 'Next' and then click 'Finish '.
  8. now select HP in the manufacturers list, select your printer in the list of the models of printers and click the button "next".

  
  9. If you can't find your printer, you will need to find the installation CD and use the 'Disc' option to select one of the files hp*.ini. You can also select another model of the same type HP printer.
  10. Add the name of print spooler, and then click "next".
  11. click on "next".
  12. click on "Next" and "Finish."

• Photosmart C6380 all-in-one: HP Solution Center does not work after update to the last version of Windows 10

  Printer worked flawlessly after upgrade to Windows 10. But with the last update, I can't scan more by HP Solution Center. I tried HP doctor and then remove and reinstall the software suite full, ensuring I have the latest drivers, but it still does not work. HP Solution Center is installed on my pc, I can even click on it and then it opens (briefly) and then closes, there is no way I can use the features. [However, doctor of HP, I could do an analysis of test and that worked, so there is nothing wrong with it.] Help...

  Hello

  Microsoft has since released a new update for this problem.

  Fix solution:

  Please download and install the following update KB3133431 from Microsoft:

  https://support.Microsoft.com/en-us/KB/3133431

  Note This update is available through Windows Update only. (Updates )  must be lit)

  1. Click the Start button, select 'Settings' and select 'Making day & security'
  2. Under "Windows Update", select "Advanced Options".
  3. Under "Choose how updates are installed," select "automatic (recommended) in the drop-down list in the menu drop-down."

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• 944 Dell Photo all-in-One printer problem

  The message of the "paper jam" bed printer, but there is no paper stuck.  Instead, when I press the "check" button as indicated, the printer stops briefly, and when he goes back, the ink cartridge holder snaps back, making a big noise.  This product whenever I press the button "check".  The fact to unplug everthing has not helped either.  Any suggesetions?

  micaro,

  It sounds like the encoder Strip came off the coast. Read the second thread to...

  Cleaning the MICR band (loud bang of the carriage of the printer)

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• Dell 942 all-in-one inkjet printer has stopped working with windows 8.1

  Printer drivers are installed. When you try to print the document doesn't seem to be in Quebec, then disappears.  Windows says it's not compatible, but I was able to scan documents. Any help would be appreciated!

  ozmoses,

  8.1 Windows comes with Internet Explorer 11. I hope that the original version is up and running. Windows Update comes from Internet Explorer 11 for Windows 7 and 8, and it has caused problems of print spooler. We found that removing IE11 and going back to IE 10 or an earlier version has solved this problem. Something you can't do with Windows 8. Unless there was an update to Internet Explorer is the last month or two that you can remove, issues of print spooler will perform until Microsoft releases an update.

  Rick