does not recognize my username and password
Windows 8 deleted my profile user last night for unknown reasons. So, today, that I am trying to set up a new profile, Thunderbird emails, basically everything (bright windows 8).
Has decided to stick my hotmail and gmail on thunderbird as well as my work accounts. All work very well outside of gmail. Basically it won't recognize my user name or password.
"Setup could not be verified - is the name of user or wrong password?
certainly not. I signed in and changed the password precisely because of this error. Both are in working condition. I rechecked... waited 30 minutes and tried again... closed and reloaded Thunderbird... rebooted the computer.
Don't know what the problem is so any help would be appreciated.
Please provide:
Help > troubleshooting information
do not select "include the name of the account.
Click on "yext copies to the Clipboard.
Paste the info into this issue
Change/Remove information about fonts and printers.
In webmail gmail account:
Confirm that you have consulted webmail gmail account and choose pop or Imap forwarding and that you have selected is the type of e-mail account created in Thunderbird.
Due to recent changes with gmail, also confirm that you select to use less secure applications.
See the info here:
https://support.Google.com/accounts/answer/6010255?hl=en
As many people use their phones and computers to access the same e-mail account, gmail encourages the use of a verification method 2 step when using phones. The problem is that mean TB cannot use 2 verification step, so if you have set this up for your phone, you must create a specifc application password you would use in Thunderbird.
https://support.Google.com/accounts/answer/185833
If you do not use a phone or set up the stage 2 audit, then you don't need the pasword specific application, but you may need to specify that you choose a less secure application.
Tags: Thunderbird
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