Does not work Windows genuine' with a 0x8004fe21 error code
Separated from this thread.
Gerry, I have the same problem described by Joachim and rvc2. It began with me after KB3004394 has been installed on 10 December. KB3024777 has been installed on 13 December, but I still get the pop up saying "this computer is not running genuine Windows" with an 0x8004fe21 error code.
Updates appear in the history of update of review, but do not appear in the installed updates.
I also have a Dell machine and this is certainly a legitimate copy of Windows 7 (64-bit SP1) with the product code for Windows under the battery cover.
Any solution yet?
Kind regards
Dermo
Hold off for now if you are not currently having this problem.
Tags: Windows
Similar Questions
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Suddenly be "does not work Windows genuine.
On a Windows 7 machine that I bought the news about 4 years ago, I suddenly started having a context menu Windows Activation Technologies telling me "this computer is not running genuine Windows. Suspecting that it is maybe a virus, since I had certainly authentic Windows on this machine, I ran Malwarebytes. He finds and said to her deleted, a Trojan horse named tr/dropper.Gen... but I always get the pop-up window.
I ran MGADiag. And I see there are some lines that say "corrupt file". Can someone tell me how to solve this problem?
Thanks in advance.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {FFA6AC37-9115-4FD8-B393-39CA6F16541F} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.140303 - 2144
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{FFA6AC37-9115-4FD8-B393-39CA6F16541F} 1.9.0027.0 6.1.7601.2.00010300.1.0.003 x 64 *-*-*-*-3Q6C9 00359-OEM-8992687-00010 2 S-1-5-21-1272002366-2782853304-3557932229 Hewlett-Packard HP Pavilion dv6 Notebook PC Hewlett-Packard F.1A 20110720000000.000000 + 000AFBD3907018400FE 0409 0409 Pacific Standard Time(GMT-08:00) 0 3 HPQOEM SLIC-MPC 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7600.0000-1082011
Installation ID: 018281259066608161137332654663024712488744462121465306
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: licensed
Remaining Windows rearm count: 2
Trust time: 11:38:38 08/03/2015Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 3:3:2015 18:22
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: LAAAAAEAAQABAAEAAAABAAAAAgABAAEAonZ274aqtpIssWSXrnHutQjHLnM =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HP APIC INSYDE
HPQOEM FACP SLIC-MPC
HPET HP INSYDE
START HP INSYDE
MCFG HP INSYDE
ASF! HP INSYDE
SLIC SLIC-MPC HPQOEM
SSDT HP INSYDE
ASPT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDE
SSDT HP INSYDESelect Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop down. Type cd\ and press ENTER. Type "chkdsk c:/r" without the quotes and press ENTER. Make sure you include the spaces indicated. Enter it when asked if you want to run chkdsk on restart the computer. Type exit, press ENTER, and then restart the computer.
Run the SFC system and say if she cannot fix corrupted files. Select Start, all programs, accessories, right-click right-click command promptand click run as administrator on the menu drop-down... Type cd\ and press ENTER. Type "sfc/scannow" without the quotes and press ENTER . When he completed type exit, press ENTER and restart the computer. http://support.Microsoft.com/kb/929833
For a 32-bit version of the Windows Installer update for Windows 7 for systems based on x 86 (KB971033) http://go.microsoft.com/fwlink/?LinkID=150841
or if you have a 64-bit version of Windows
install update for Windows 7 for x 64-based systems (KB971033) http://go.microsoft.com/fwlink/?LinkID=152411
Source: http://support.microsoft.com/kb/971033
Please rerun the Microsoft Genuine Advantage diagnostic tool in normal mode and copy and paste the results in a response for later analysis: http://go.microsoft.com/fwlink/?linkid=52012
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I'm trying to update Photoshop Element in French version 12.1 12.
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Update 12.1 Adobe Photoshop Elements
An error occurred during the installation of this update. Exit and try again later. Error code: U44M1P200312.1 Adobe Photochop elements update
An error occurred during the installation of this update. Quit and try again later. Error code: U44M1P2003
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Windows 7 Home Premium - "does not work Windows genuine" pop up
My Windows 7 Home Premium has been installed, activated and working perfectly for the past 18 months. I've been on the last few days PF, make popup windows telling me "this computer is not running genuine Windows" (0x8004fe21). This is obviously false because I bought the upgrade directly from Microsoft in November 2011 and it has been fine.
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