Don't launch Photoshop Elements 13

Hello

I had Photoshop elements 12 and loved and it worked well on my laptop, but when my boyfriend bought 13 I wanted of course to the new version and there is a sale or anything adobe offered me by e-mail and I took, but it was in April that I bought and I still can't use it. I downloaded and put my serial number, but it just keeps telling me to connect and when I do it keeps coming back to the login page it does nowhere else. I tried to uninstall it and everything, I don't know what to do. As far as I know is I bought April 3 and it's September and I was not able to use it again.

Heather

Hello

The following link may help you fix the problem: 13 items: unable to connect activate my software

Kind regards

Shipti

Tags: Photoshop

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