Don't not execution of external calls

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  Hello

  Welcome to the Microsoft community.

  I understand that you have a problem with finding printers and external hard drives in the computer. We apologize for the unhandiness caused to you and appreciate your efforts in trying to solve the problem.

  To help you better I would like to know the details.

  1. What is the brand and model of the computer?
  2. You did changes to the computer before the show?
  3. Have you tried to connect the same external hard drive on another computer?

  I ask you to run the hardware and devices Troubleshooter and check if the problem persists. It is an automated tool that checks the hardware attached to the computer for known problems and provides details on how to correct them.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  I ask you to install optional Windows, including updates updates and check if you are facing the issue.

  Reference http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

  Keep us updated on the issue to help you better.

• Problem to update SFDC data through an external call... no idea...?

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  However when the program is run automatically it never update the records of SFDC.

  
  Any suggestions...?

  Kind regards
  Alok

  Hi Alok,

  Do you have you old modification program and has not changed the custom object records?

  Because we had this same issue and that time "the next logical step in my program who has sent cards of CDO to the external trigger assessed a field old and named in a similar way on the CDO."

  Kind regards

  Eloqua Expert

• Can I create external call to create the campaign?

  Hello

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  Activate the internal event for 'Create campaign', change the mapping for the external call.

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  Nathan

• Why is there no option to send notifications by e-mail on external calls task?

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  Update on this post: I called support Eloqua and currently, they do not have the functionality to send notifications by e-mail for Eloqua 9 integrated tasks. There is no way to get this custom built/added either.  I then spoke with my SFDC administrator to see if there was a way to have SFDC auto brand e-mail notification area once a task with a certain subject line has been crossed to SFDC. He did some research and it seems that if Eloqua does not have a certain feature, SFDC won't it no more.  So there is currently no way to get tasks marked notifications to auto-email.

• Problem in the outgoing external call

  Hello

  I am facing a problem in creating an outgoing external call. I want to spend campaign / members of the campaign to the instance of salesforce, but when I create an external call to do this I get only 2 options i. e. are deleted and retrieve details of action in the second step, the previous options such as create, update do not come. Can someone help me with this?

  Thank you and best regards,

  Jocelyne

  Hi Jocelyn,

  There are two types of external calls in Eloqua... PUSH (which sends information to the CRM) and calls SWEATER (that pull information from the CRM). When you create a PULL call, your only options will be "deleted" and "recover". It seems that this is what you have tried to create. PUSH calls will have options for 'create' and 'update '.

  To create an external PUSH call, you must associate it with an internal event (pre-existing or you can create a new one), and then select the option to create an external call from nex.

  

  I hope this helps!

  Jordan

• Outgoing external calls for SalesForce

  Hi people,

  I currently have the integration between Eloqua and Salesforce, when a contact Eloqua gets updated an Eloqua form and submitted, he asks a program (that I put in priority mode) that then sends the contact in a domestic event, which in turn calls an external call. The external call has its 'this call by delaying' the value 0 hours. Am I wrong in thinking that, once that he reached that stage i.e. once its sent to the external call to the program) the call and the update for SalesForce should happen fast enough? It seems to take time before it is updated in SalesForce? If I test the external call to Eloqua using the external 'test call' and I run the test, it will update SalesForce very quickly. Am I missing something, or is it still a delay? The customer is not happy with the time it takes to update SalesForce and in some cases it takes that long that the SalesForce AutoSynchs to Eloqua are overwrite the initial changes that Eloqua should have made SalesForce, i.e. the outgoing original.

  Any help or advice would be greatly appreciated.

  Kind regards

  Andrew Mc.

  So it seems the longer period of delay is when I look at the State of the integration and see pending updates. I can see my contacts here, but it takes a while before the update, and then update SalesForce. Get in touch with Eloqua they stated:

  «All external outgoing calls (updates of Eloqua of Salesforce) are queued in the "first come first served '.» That said, waiting times generally cannot be more than 10 to 20 minutes of average. "and also"all calls that are added to the queue will be executed, without worrying if there is new data to be updated or not. Slowdowns are based on server load times. In heavier server load times, time queue/updates also takes more time. As soon as the external call is executed (i.e. through program generator), it enters the queue. Note that 17 minutes is not unusual for higher volume calls (contact update or update of lead). »

  It seems that there is no way to make a faster