Double entries directory Jabber

Question: See 2 inputs for users of Jabber - 1 with their address Findme and others with their device address

Model Fineme address: [email protected] / * /

Model of device address: [email protected] / * /

I have a phone book-like 'Cisco Provisioning directory TMS' source. It is related to 1 particular user of TMS - PE directory.

If I do not here consider the contacts, I see only 1 SIP contact jacquard Fineme address: [email protected] / * /. What is expected.

Now, this phonebook source is connected to a telephone directory.

If I do not here consider the contacts, I see 2 SIP contact. 1 jacquard Fineme address: [email protected] / * / and other devices address jacquard: [email protected] / * /.

So, if users serach for a user on the phone book. They are presented with 2 phone book entries - confusing.

Comment:

This double entry shows that the research of usernames which are put into service. If get us a user name that has not been implemented in the recent past, we see only 1 entry for SIP.

So, for any user that has been implemented in the past-, we see the Findme address and address of device in the directory.

Is an expected behavior... ? No way to avoid it.

Note:

TMS 13.2.1

Hello

You may need to create a new source of the phone book and telephone directory and set this before you link to the phone book that the information may already be stored in the existing directory.

/ Magnus

Tags: Cisco Support

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